Published by Kohinoor Apps on Dec 21, 2023

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Why should I report an Issue with Hide Photos Vault : Calculator?

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Hide Photos Vault Customer Insights

1. Unpaid (except for a $3 permanent ad remover option) locked storage on the phone using a distracting calculator app icon, which opens to an actual calculator with two passwords: One password opens your actual locked stuff, and a diversion password to open a false folder with stuff that is safer that you don't necessarily need to keep hidden or secret, which is great for keeping nosy people uninterested in your secret stuff.

2. One thing I realized is that once you backup your information from the phone and restore the items on the app do not restored back.Great intuitive app, would like to be able to use multiple file selection when using third party app to select pictures or even better from within the app like in say quickpic an option to show hidden folders so that can add whole folder at once.

3. Or you can make it when users long press a file or image, it have the option to set as private to this calculator like the features on other smartphonesI uninstalled this app after I read the developers warning not to uninstall it before unhiding your data.

4. Love the fake vault, setting the phone down closes app, as does hitting power button, easy to add videos, pics, and as a songwriter, all of our lyrics.

5. Pics, gifs, videos and other files.Working perfectly until my phone had a software update yesterday Samsung 10.

6. There are many bugs like the gray overlay over videos, and the app lock feature is practically broken too since it keeps minimizing apps/won't even let you open normal unlocked apps at all.

7. So the developers fail to include a crucial feature of private photo vaults and then they expect YOU to be responsible for trying to avoid a potential pitfall THEY left in the app... l don't think so! There are actually developers that incorporated cloud backup into their app.

8. With apps like this though, online back up technology is unable to detect any photos and videos on the device.

9. Now thanks to google and Microsoft's One drive we can now rest assured that most of our photos, videos, and documents are backed up online.

10. 1)When this application is entered, the first file inside the folder such as pictures, videos, etc.

11. Also since I have used it more now a sort option of the vaults would help a lot also.Awesome, but still a bit complicated to use, especially when you have different types of files to be saved as private.

Steps to Troubleshoot & Fix Hide Photos Vault Issues

1. Fix Hide Photos Vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hide Photos Vault: Restarting the app will resolve most errors.
  2. Update the Hide Photos Vault App. Here is how:
    1. On Android goto PlayStore » Search for "Hide Photos Vault" » Open Hide Photos Vault : Calculator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hide Photos Vault » click "UPDATE".
  3. Clear Hide Photos Vault : Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from Hide Photos Vault servers.
    1. On Android, goto Settings » Apps » Select "Hide Photos Vault : Calculator" » click Storage » click "Clear Cache".
  4. Check Hide Photos Vault app permissions. If any of these permissions required to use your device's features are disenabled, Hide Photos Vault might not work.
  5. Uninstall and reinstall Hide Photos Vault. If nothing else has worked, completely uninstall Hide Photos Vault then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hide Photos Vault not working


2. Fix Hide Photos Vault Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hide Photos Vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hide Photos Vault not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hide Photos Vault may not be able to connect to the Internet when running in the background.

Reported Issues

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