Published by HiThink Financial Services inc. on Sep 7, 2023

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Why should I report an Issue with ScannerHD:PDF Scan&cam scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HiThink Financial Services inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ScannerHD:PDF Scan&cam scanner image 1 contact ScannerHD:PDF Scan&cam scanner image 2

ScannerHD Customer Insights

1. Great so far, after trying many apps I found this one and it's really helping me, Just few suggestions, please add remove fingers option, easy saving button on top of scan, and document naming format change option.This is a wonderful app, It helps me doing my work and it is different from others app by saving images and pdf in directory and sub folders which is amazing.

2. Which gives us privacy with the option app lock and also the filter option Black and white is very good it gives the document a classic loook and also the watermark option make the document more personalised and it also have folders in which we can not have any confusion about the documents .

3. It automatically corrects the tilted images and the result is just like normal flatbed scanner.Great. Tried so many topper scanner apps.

4. But if add "password" service to prepare pdf file, will be good.The app doesn't allow me to access the scanned documents without having to pY for "VIP" access.

5. None of my professors ever complain when I use this app to upload my homework.Go to settings and choose filter- original, scan- best and cropping- auto and you will have wonderful scans.

6. However, the directory did not be synchronised to Google drive or drop box and hence all the images become in one folder.

7. Keep it up.After updation this aap is working so slowThis is a great scanner.

8. But this app gives scan service with "all options" in very easy way.

9. Don't waste your time downloading it.Only few photos of gallery have been converted to PDF.

10. Plz upgrade it to whole photos[very oldest] convertion facility... 2.

11. It a lot of tuning features so you can make the scans look perfect.

Steps to Troubleshoot & Fix ScannerHD Issues

1. Fix ScannerHD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ScannerHD: Restarting the app will resolve most errors.
  2. Update the ScannerHD App. Here is how:
    1. On Android goto PlayStore » Search for "ScannerHD" » Open ScannerHD:PDF Scan&cam scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ScannerHD » click "UPDATE".
  3. Clear ScannerHD:PDF Scan&cam scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from ScannerHD servers.
    1. On Android, goto Settings » Apps » Select "ScannerHD:PDF Scan&cam scanner" » click Storage » click "Clear Cache".
  4. Check ScannerHD app permissions. If any of these permissions required to use your device's features are disenabled, ScannerHD might not work.
  5. Uninstall and reinstall ScannerHD. If nothing else has worked, completely uninstall ScannerHD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ScannerHD not working


2. Fix ScannerHD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ScannerHD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ScannerHD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ScannerHD may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

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