Contact Wunderfind Customer Service

Why should I report an Issue with Wunderfind: Find Lost Device?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hendrik Folkerts to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is annoying how it fluctuated and you're unsure where to point the phone... I suggest that they put an arrow or something to tell you which direction to go and not jump back and forth from 30% to 60%/70% while you're standing in one place unmoving so I'll give it 4 stats because of that.O.K. Worked! I was able to find my Oura lost in the backyard when it flew off my finger playing ball with the dog.

2. I have used this app or at least six different occasions to be able to find her phone I've also used it to find my earbuds that the children have stolen and hidden! I recommend this app to everyone, it definitely makes life less stressful and easier!I lost my hearing aid... Come to find out it was in the bottom of my purse... I was skeptical at first because it goes up and down as all around between numbers but when it gets to 90-100% you'll find it.

3. The downside of that is they are hard to find if you mislay them, as I just did with one! Luckily mine are Bluetooth enabled, so I was able to use the app to find the errant device! It's a bit like playing hide and seek and only being told, "warm" or "cold', but it worked and I found it.Sony WH-1000XM3.

4. Test the app out before you decide to rely on it.My girlfriend who was in a bad car accident and has memory loss is always losing her phone, and even with not having the premium option for the app I have still been able to find your phone repeatedly and she's lost it no matter where it is.

5. The radar stays at 0% even after I continuously move around - The rating would have been better if showed multiple devices that had the same name and if the radar worked properly.I recently got hearing aids for the first time.

6. Barely works, provides a simple set of rings like a target that will fill up with a signal strength number as you get closer the device, which you select by tapping on in a list of devices it's found on the first screen.

7. As soon as I pick the item that I want to find, it almost immediately goes from saying that the item has been located to that it was last seen 30 seconds ago, then a minute ago... it's so frustrating.

8. The problem is that even standing next to several known devices that I was testing with, it still showed the signal strength at only 19-25%, despite being right next to it; it also doesn't show MAC address or known devices either.

9. Recommend the "Bluetooth Scanner" app instead.The app doesn't work with all Bluetooth devices.

10. Eventhough all devices were connected to the phone, the app is very hit or miss with devices.

11. Still i had to dig with fingers to find it.Based on my experience, the app seems good at first but it's really not.

1. Fix Wunderfind Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wunderfind: Restarting the app will resolve most errors.
2. Update the Wunderfind App. Here is how:
   1. On Android goto PlayStore » Search for "Wunderfind" » Open Wunderfind: Find Lost Device » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wunderfind » click "UPDATE".
3. Clear Wunderfind: Find Lost Device app cache: Clearing cached data will force your app to retrieve the latest data directly from Wunderfind servers.
   1. On Android, goto Settings » Apps » Select "Wunderfind: Find Lost Device" » click Storage » click "Clear Cache".
4. Check Wunderfind app permissions. If any of these permissions required to use your device's features are disenabled, Wunderfind might not work.
5. Uninstall and reinstall Wunderfind. If nothing else has worked, completely uninstall Wunderfind then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wunderfind not working

2. Fix Wunderfind Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wunderfind be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wunderfind not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wunderfind may not be able to connect to the Internet when running in the background.