contact Shlonik - شلونك

Contact Shlonik - شلونك

App by Kuwait Central Agency for Information Technology




Report an issue with Shlonik .
Send the customer service your feedback so they can fix your issue asap.

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kuwait Central Agency for Information Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Shlonik - شلونك Features and Description

Shlonik is an interactive app used to assist the Ministry of Health in Kuwait to engage with all citizens and residents and ensure their safety with focus on COVID-19 pandemic. Shlonik offers a variety of features such as the latest health updates, a health Bot, a self check-in mechanism for quarantined patients, vitals reporting and a communication tool with the MOH medical teams. Shlonik is the combined effort of MOH, the Kuwait Central Agency of Information Technology and Zain.

contact Shlonik - شلونك image 2   contact Shlonik - شلونك image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Sir i want to change my mobile number i loss my old number my new number is 50439359
    My civil id number is 285032503982

    — by Muhammed sheril ottayil on Nov 26 2021


  • salaam,
    I used my mobile number for my family while they were come on two months back. I want use my mobile for me now. I try to fill this app but it give "this mobile is already registered with a different civil id" the error.

    Kindly advise how can I use my mobile for me

    — by Shahul Hameed on Nov 26 2021


  • Sir i am trying to register my slonik app.when i enter my civil id and phone number it's say's.. this civil id already registered with different phone number.
    Thanks.mobile no.97360972 .id.no.285110402926

    — by Mohammad Ashfaq Ahmad on Nov 25 2021


  • Hi sir I am yussaf ali my mobile number 60731330 and civil I'd number 287112805867 . Now I am in india I lost my sim . I want to come back kuwait but I cannot log in to shulonik app becouse I cannot get the otp sending to my number . Please help me to log in . I lost my sim

    — by Yussaf on Nov 25 2021


  • Dear Sir/ Dear Madam,

    I received my Entry Visa for Kuwait but unfortunately I can’t register by my passport number on your App. I have No civil ID I am coming by Entry/ Commercial Visa and I need the Registration on your App before I check in at the Airport here in Germany.
    Kindly advise me what I should do.

    Best regards

    Marina Heinze

    — by Marina Heinze on Nov 24 2021


  • Dear Sir/ Dear Madam,

    I received my Entry Visa for Kuwait but unfortunately I can’t register by my passport number on your App. I have No civil ID I am coming by Entry/ Commercial Visa and I need the Registration on your App before I check in at the Airport here in Germany.
    Kindly advise me what I should do.

    Best regards

    Marina Heinze

    — by Marina Heinze on Nov 24 2021


  • i registered with shlonik app two years ago with my old phone number. now i booked a flight from Germany to Kuwait on 12th of Dec 2021. I want to register with the app with a new phone number. can you help me with that so I will be able to access it

    — by Farah on Nov 24 2021


  • I need to change my registered mobile number in shlonik app, how can i do it?

    — by JOVIN JOHN on Nov 24 2021


  • Im not able to register in the shlonik app.They are saying that my id is registered on another mobile but it is not and neither they are accepting my passport number.How to solve this issue??.I have tried every method but it is not working.

    — by Saffa Zaman on Nov 23 2021


  • My wife has entry visa.
    She is trying to register from India, using passport number and indian contact no., but the app is showing error of "wrong civil id no."
    Not able to register, Please help.

    — by Sreeram on Nov 21 2021


  • Want to change num

    — by MUHAMMAD bashir on Nov 20 2021


  • I have new Visa, I am not able to login. The error I get is wrong CIVIL ID even though I am entering my Pasport details

    — by Celly Dias on Nov 19 2021


  • Why my mobile no.not a reagents

    — by Jitendra kumar on Nov 19 2021


  • I have changed my mobile number. Now I can not register with my new number as it is showing that number is already registered with another civil ID. Presently I am not in possession of my earlier number as that one is deactivated.

    — by Ali Haider on Nov 19 2021


  • I cannot log into the shlonik app with my phone number and british passport number. Please help.

    — by adele on Nov 18 2021


  • Hello, I am trying to create a profile to enter Shlonik. The app is not accepting my passport number or my phone number. Please assist.

    — by Tiffany Chiang on Nov 18 2021


  • i dont have kuwait civil ID and I want to register on SHLONIK with my passport as i dont have kuwait civil ID, but the app doesnot allow me to register it keeps to saythat ID number is wrong

    — by gianluca bonelli on Nov 16 2021


  • My friend "Azad Shrma" used my number to register Shlonik App for traveling back to Kuwait now he is arrived Kuwait and need to change Registered number can you help me out.

    — by Bharat Murjani on Nov 16 2021


  • Civil I'd 294092403806 .Change mobile number 52229073 (old )to new nu,65675468

    — by Saranya devi on Nov 16 2021


  • civil id number 276080601996
    chane mobile number

    — by kaukawala Saifuddin jafar on Nov 15 2021


  • civil id number 276080601996

    — by kaukawala Saifuddin jafar on Nov 15 2021


  • sir i want change my registr mobile number
    my civil id number
    276080601996

    — by kaukawala Saifuddin jafar on Nov 15 2021


  • Need to change my phone number from 99001398 to 65024433. Please help

    — by R. Dhanabalkrishnan on Nov 15 2021


  • Am trying to register on shlonik app from outside Kuwait , with my UAE mobile number and Passport number , but i got message "wrong Civil ID Number" even i have clicked i dont have Civil ID number ..... is it possible to register from out side Kuwait using non Kuwaiti number ? Thanks

    — by Mohammad on Nov 14 2021


  • Trying to register in Shlonik App but could not. I have visit VISA. But no civil ID. Can you explain..

    — by Mahesh Laad on Nov 14 2021


  • Old number 65716953
    My new number 50411154

    — by THOUSIL MOHAMED on Nov 13 2021


  • Change number

    — by THOUSIL MOHAMED on Nov 13 2021


  • Dear sir , I have register shlonik app before by using my old number . I have lost my number . Now I am using new number . I cannot access shlonik app because of this lost mobile number . Please help me to change number because I want to come back from india tomorrow. My old number 51130894. My new number 51572908

    — by Karthik krishnan on Nov 12 2021


  • Sir/Madam
    I am an Indan traveling to Kuwait on 14th.
    Shlonik I tried , not registered. I have business visa. I don't have Kuwait ID.
    How can I register.
    My Indian number 00916282930778.
    Passport no. Z3682280.
    Already registered on immune app.
    Pls give me solution.

    — by Sajan on Nov 12 2021


  • Can I change my login mobile number

    — by Mohammad AZHARUDDIN on Nov 11 2021


  • HOW DO I CHANGE THE REGISTERED PHONE NUMBER, ITS BASIC

    — by Ian Bullen on Nov 11 2021


  • Sir i am unable to login with shlonik app my registered mobile number not working now. Old number is 67074852
    Please add this new number 69057302
    Civil id 282061009701

    — by Janga siva reddy on Nov 10 2021


  • MY CIVIL ID - 279121106638 PLEASE RESET MOBILE NUMBER NEED URGENT HELP

    — by JIWAN KUMAR THAKUR on Nov 10 2021


  • Sir i am trying to register my slonik app.when i enter my civil id and phone number it's say's.. this civil id already registered with different phone number.
    Thanks.

    — by Roman Hossain on Nov 09 2021


  • delete this account

    — by rizalyn clarito on Nov 08 2021


  • How to change the phone number registered in the shlonik app? Because I can’t login with my registered phone number, that number was inactive and now it’s taken by someone else. Pls help.how to register with new number.

    — by Rizalyn Clarito on Nov 08 2021


  • i want to change my phone number in this app, because the number i'm using here is already expired.How can I do it?

    — by Rizalyn Clarito on Nov 08 2021


  • I am in India and I am going to travel to Kuwait, how can I register without kuwait mobile number and Civil ID which both I don’t have. Please reply me as I am traveling on business visa

    — by Atiqur Rahman on Nov 08 2021


  • Sir shonik aap my new Kuwait cim card number 98794375 not registered I'm try to much but no accept plz help me sir

    — by Vinod kumar on Nov 08 2021


  • Please deletion my shlonik accound

    — by Samjad on Nov 08 2021


  • I’ll be traveling to kuwait on 25th november 2021. I registered with my old sim card last year in Shlonik and now i don’t remember the sim number as that was a German number and currently i have another. Please let me know how can i now register into the Shlonik app.. thank you in advance

    — by Aleena on Nov 08 2021


  • I need to change my mobile number registered in shlonik app.my old number is inactive nd iam jnable to sign in

    — by Geko on Nov 08 2021


  • I want to change my registered Mobile no in Shlonik Apps from +965-66649501 (old no) to +965-66492372 (New No.)

    — by SAPTARIK SINHA on Nov 07 2021


  • My previous mobile number 96071977 currently expired I have in new India number 90147 07553 please to change TANK YOU

    — by Shaikh Mahammad on Nov 05 2021


  • My phone number delete please

    — by Shaikh Mahammad on Nov 05 2021


  • Hello there,
    I am travelling to Kuwait tomorrow and I want to change the registered mobile number in Shlonik app. I don't have access to that number any more. My old registered mobile number is 96962801 and i want to change it to 96962809. Please help me urgently. Thank you.

    — by Mohammed Munawwar Ali on Nov 05 2021


  • Change my name how mestaik

    — by Mayana khuddus khan on Nov 05 2021


  • Different Mobil active

    — by Ghulamustafa on Nov 05 2021


  • Error with different mobile

    — by Ghulamustafa on Nov 04 2021


  • Dear Team, I am registered to Shlonik app my old number is already expired. this is my new mobile number now I have new number not possible register I need updates number is (55250284)
    My passport I'd =V1031342
    New Visa no.234396903
    Old civil I'd = 278101903344
    Please register updating new numbers.

    — by Abdul on Nov 04 2021


  • Sar my name me stake change my name

    — by Mayana khuddus khan on Nov 04 2021


  • Shlonik app mere paas civil id nahi passport number se login nahi ho raha h error batata h

    — by Mohd akil on Nov 03 2021


  • I am unable to login my Shlonik app due to invalid my mobile no. Please change my mobile no.
    Previous was 65126747.
    Now change to 67662689.
    I am already in quarantine..
    Please fix my problem..
    My civil I'd. 284091205219

    — by Karunesh Kumar Pandey on Nov 03 2021


  • Hello....goodmorning
    I send complaint yesterday...
    Just I want to thank you...I already log in with my new number 50315861
    Thank you so much

    — by Said Mohamed Fathy Abdelrahman on Nov 03 2021


  • Still cant log in in shlonik app
    Please resolve asap
    My flight is on November 5, 2021
    Civil id 289120206329

    — by Said Mohamed Fathy Abdelrahman on Nov 02 2021


  • Dear maam /sir,
    Im said from Egypt. I have a valid kuwait visa id and vaccine certificate approved by moh also I have log in immune app and my immune app is green but problem is my shlonik app is not working..Im trying to log in shlonik app but error (civil id is registered in different mobile)continue showing like this how i resolve this problem please ASAP

    — by Said Mohamed Fathy Abdelrahman on Nov 02 2021


  • My old number is not working 65864778

    Change this number 66665058

    — by K.faizalkhan on Nov 01 2021


  • Need to delete to register a new phone number. I do not have the old number that was previously used.

    — by Kristen Tsuboi on Nov 01 2021


  • Hi sir I want coming kuwait shlonki app not working ni my india number please help sir

    — by Moksha rani on Nov 01 2021


  • Hi, I would like to know how to change your registered mobile number into a new one? Because I recently change my phone number. Thank you.

    — by Gerly on Oct 31 2021


  • Dear Sir i lost my registration mobile number 96747469
    Now i can't registered please help me Sir

    — by Mohammad ateeq on Oct 31 2021


  • Dear, sir/madam,

    My Name Wasim Dawood Hafiz, am visitor for Kuwait, I have problem with shlonik app logging with passport Nomber. (Erro wrong civil id)

    — by Wasim Dawood Hafiz on Oct 31 2021


  • i want change my mobile number

    — by ajmer ameen khan on Oct 31 2021


  • Hello sir
    My number I given to my cousin
    Now I want to register with the same number but it shows this number is registered
    So how I can get my same number regester with shlonik app again?

    — by Amin on Oct 31 2021


  • I want to change my mobile number

    — by MUBASHAR SHARIF on Oct 31 2021


  • i can't login i want change my phone number because i lost my old mobile number my new number is 65902736

    — by Ashesh yadav on Oct 31 2021


  • i want change my phone number becaui lost my old mobile number

    — by Ashesh yadav on Oct 31 2021


  • Sir, I already registered Shlonik with my old mobile number 98708853, unfortunately this number not working now. So , i want to update my new mobile Number 69657156...How can i update sir, i hope your positive reply and solve my issue...
    SHINAS BASHEER
    CIVIL ID # 293043002964..
    Passport # K4828796

    — by SHINAS BASHEER on Oct 30 2021


  • My old number is 97950249, in not working. I want to register in shlonikapp with 99764586.

    — by Nelson Thekkath on Oct 30 2021


  • Whenever I try to login it shows me a message telling me that my civil ID is registered before wigh another mobile number

    — by Hala mohamed on Oct 30 2021


  • Cancel my sholnik mobile number

    — by Jabir on Oct 30 2021


  • This civil id is already registered with a different mobile number

    — by Jabir on Oct 30 2021


  • CIVIL ID NO- 284040510715
    My previous mobile number is -66324302 currently expired ,I have in now new- number ( 558 04859 ) please to change..

    — by Soosai sahayaprabu michel on Oct 28 2021


  • Hi this is my old number ( 66324302) this number is expired,so please to change new one( 558 04859 ) Thank u ..

    — by Soosai sahayaprabu michel on Oct 28 2021


  • My previous mobile number is expired,now I have in new- please update this number ( 558 04859 )

    — by Soosai sahayaprabu michel on Oct 28 2021


  • The app is telling me my civil id has already been registered on another phone number. But I haven’t done it. How can i fix this issue

    Thank you

    — by Aumed on Oct 28 2021


  • Check

    — by AHM IBRAHIM on Oct 27 2021


  • My civil Id number is 281061408433.My mobile number is locked and my number is +965 65746771 now I want to login in shlonik app but I am not having that number.while I give another number that number is not registered with your civil ID .please help me ASAP.

    — by Albert Leo Jothi prakasam on Oct 26 2021


  • I am login on slonik but currently not working and see all time rong civil id then what i do because next mont i am coming kuwait so please solve my problem

    — by Imran khan on Oct 23 2021


  • Hi dear hello already registered with different mobile phone my civil ID number 289050706757 I'm mobile number 65679506

    — by MOHAMMAD AZAHAR on Oct 22 2021


  • Chandra Sekharachary
    Civil ID 247060900371
    Cannot login to shlonek app

    — by Chandra Sekharachary on Oct 19 2021


  • Chandra Sekharachary
    Civil ID 247060900371
    Passport no. K 9681669
    Sir shlonik app cannot log in
    Previously registered kuwait number not working.
    Indian number +919113022242
    Arriving on 30 Oct 2021.

    — by Chandra Sekharachary on Oct 19 2021


  • Hi sir im sultan nasir indian my old number 55656370 register shlonik app but my number lost not working shlonik app my new number add please help new number is +917209184306

    — by Sultan nasir on Oct 16 2021


  • Hi sir im sultan nasir indian my old number 55656370 register shlonik app but my number lost not working shlonik app my new number add please help new number is +917209184306

    — by Sultan nasir on Oct 16 2021


  • Hello! I have changed my phone number so now I'm not able to enter Shlonik, I'm getting the message that my CID number is already registered with my old phone number. Is there any chance to change it?

    — by Smiljka Ilic on Oct 13 2021


  • Dear Team , I am registered to Shlonik app my old number (67796591) this number already expired now I have number not possible register I need updates number (65609950)
    Please register updating new numbers

    — by Nafisa abbas amin on Oct 12 2021


  • My civil ID 273010209012
    Sir I forget my old number.now I cannot login new number my same civil id number .what I do

    — by haider ali on Oct 12 2021


  • Who I login the shlonik app

    — by Ghulam subhani on Oct 12 2021


  • Shlonik app always tell your civil I'd is wrong

    — by Ghulam subhani on Oct 12 2021


  • Shlonik app always tell your civil I'd is wrong what's I will do tell me

    — by Ghulam subhani on Oct 12 2021


  • Sir, I have previously registered in shlonic app with Kuwait mobile number
    Now the number is not working..
    Please change the number (India)
    9113022242 and civil ID 247060900371
    Thanks and regards

    — by Chandra Sekharachary on Oct 09 2021


  • Hello team... I wants to change my register mobile number in the shlonik app b.coz my register mobile number was stop the services so I have trouble to login so that's why I wants to change my mobile number pls show the way

    — by Pathan mhaboob khan on Oct 07 2021


  • Please change mobile number
    Previous number not working
    Civil ID 247060900371
    +919113022242

    — by Chandra Sekharachary on Oct 06 2021


  • How can change my phone number of slonik registration

    — by Nelson Manjali Rappai on Oct 05 2021


  • Dear Sir, my Shlonik app is not getting login because my old number has been closed, now I am not able to register with another number, what should I do? My old no. +96567631876 my new number +917715003372

    — by Riyaj Ahmad on Oct 05 2021


  • I want to change my old number 96758533

    — by MD RABIUL AWAL on Oct 05 2021


  • I want to change my old number

    — by MD RABIUL AWAL on Oct 05 2021


  • I am now India .My Kuwait mobile number registered with civil id is presently working condition and i am receiving massages daily.But I tried to register the shlonic app I didn't receive OTP. What I will do to get my OTP?

    — by Jinu Chacko on Oct 02 2021


  • Dear Team , I am registered to Shlonik app my old number (51510314) this number already expired now I have number not possible register I need updates number (96707672)
    Please register updating new numbers

    — by Mahroof Koolikkad on Oct 02 2021


  • Sir, I am in India, registered with Kuwait mobile number, now my number is not working (cancelled) I am travelling to Kuwait this month. How can I logi in with another number
    Thanks

    — by Chandra Sekharachary on Oct 01 2021







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