Contact 닥터다이어리 Customer Service

Why should I report an Issue with 닥터다이어리 – 혈당, 체중, 혈압, 건강관리 슈퍼앱?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of (주)닥터다이어리 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix 닥터다이어리 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 닥터다이어리: Restarting the app will resolve most errors.
2. Update the 닥터다이어리 App. Here is how:
   1. On Android goto PlayStore » Search for "닥터다이어리" » Open 닥터다이어리 – 혈당, 체중, 혈압, 건강관리 슈퍼앱 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 닥터다이어리 » click "UPDATE".
3. Clear 닥터다이어리 – 혈당, 체중, 혈압, 건강관리 슈퍼앱 app cache: Clearing cached data will force your app to retrieve the latest data directly from 닥터다이어리 servers.
   1. On Android, goto Settings » Apps » Select "닥터다이어리 – 혈당, 체중, 혈압, 건강관리 슈퍼앱" » click Storage » click "Clear Cache".
4. Check 닥터다이어리 app permissions. If any of these permissions required to use your device's features are disenabled, 닥터다이어리 might not work.
5. Uninstall and reinstall 닥터다이어리. If nothing else has worked, completely uninstall 닥터다이어리 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 닥터다이어리 not working

2. Fix 닥터다이어리 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 닥터다이어리 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 닥터다이어리 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 닥터다이어리 may not be able to connect to the Internet when running in the background.