Contact Handy Customer Service

Why should I report an Issue with Handy - Book home services?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Handy Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When you use Handy, you’ll be able to track the location of your pro, manage your booking details, communicate with your pro, rate and tip after each booking, and more mobile-only features.

2. Covering over 30 cities across the globe, Handy is reinventing the way people get work done around the home.

3. Our customer experience team is at the ready 24 hours a day, 7 days a week, and we ensure your happiness with a money-back guarantee.

4. Find trusted cleaners, skilled plumbers and electricians, reliable painters, and other professionals for every job.

5. Handy is the easy way to get anything and everything done with the tap of your thumb.

6. Try doing all of that with the phone number for the house cleaner you got from your neighbor’s cousin.

7. Why is Handy better than finding contractors on your own?

8. Every single pro is insured, background checked, and experienced, so you have nothing to worry about.

9. Plentiful availability, so you can book a pro for the very next day, every day, from early inthe morning until late at night.

10. Let a professional from Handy take care of home cleaning, office cleaning, hanging pictures and shelves, home theater setup, A/C installation, moving help, interior painting, hanging window treatments, replacing knobs and locks, fixing drains, replacing faucets and toilets, installing garbage disposals, installing light fixtures and fans, replacing outlets and switches, and almost anything else you can think of!

1. While their customer service responded (after 2 hours!!)with extra credits and opportunities to reschedule without charges as it was their fault, I was left scrambling for a cleaner at the last minute.When the pros show up this app is so amazing! When they don't you get charged anyway.

2. After a rocky start with a one-time cleaning that was charged 2x and rescheduled by Handy at the last minute...I can honestly say this service is lackluster.

3. Twice Handy has canceled at the last minute, once the cleaner never showed up, and one time the cleaner came and left without cleaning.

4. And the cleaner didn't have her own supplies and didn't really perform that well! The next cleaners just kept cancelling which makes coordinating with our own jobs really frustrating.I've been using Handy for a few years now and the professionals are hit or miss.

5. You can try to reschedule your appointment but every time I have tried Handy ignores my times and books it for 2-3 hours before I scheduled it.

6. I cannot wait to find a reliable cleaning service.Poorly designed app and poor service.

7. I rescheduled the booking and the second time as well, the pros changed a couple of times and the one who was supposed to come didnt turn up.

8. The cleaners get changed most of the time and cancel last minute.

9. Both the app, communication channels with cleaners, and the cleaning service itself leaves much to be desired.

10. My 1st booking itself, they changed the pros multiple times, eventually to be stood up at the last minute.

11. When you first select your plan, it feels like going for a yearly plan would just save you money because each service is relatively cheap.

1. Fix Handy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Handy: Restarting the app will resolve most errors.
2. Update the Handy App. Here is how:
   1. On Android goto PlayStore » Search for "Handy" » Open Handy - Book home services » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Handy » click "UPDATE".
3. Clear Handy - Book home services app cache: Clearing cached data will force your app to retrieve the latest data directly from Handy servers.
   1. On Android, goto Settings » Apps » Select "Handy - Book home services" » click Storage » click "Clear Cache".
4. Check Handy app permissions. If any of these permissions required to use your device's features are disenabled, Handy might not work.
5. Uninstall and reinstall Handy. If nothing else has worked, completely uninstall Handy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Handy not working

2. Fix Handy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Handy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Handy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Handy may not be able to connect to the Internet when running in the background.