Contact G-NetTrack Lite Customer Service

Why should I report an Issue with G-NetTrack Lite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GyokovSolutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It allows monitoring of mobile network serving and neighbor cells information without using specialized equipment.

2. Go to Settings - Calibration and check 'Use old functions' for serving and neighbor cells. 2.

3. Important for users with Android 9: Turn ON location services on your phone in order app to work normally.

4. The app measures level, quality and frequency (Android 7) for serving and neighbor cells.

5. Log mode - When logging is started the app stays active while in background in order to measure correct data and location.

6. G-NetTrack is a netmonitor and drive test application for 5G/4G/3G/2G (NR/LTE/UMTS/GSM/CDMA/EVDO) radio network.

7. If your phone manufacturer has not implemented correctly needed functions for reporting there is still hope. 1.

8. It can be used by professionals to get better insight on the network or by radio enthusiasts to learn more about wireless networks.

9. Grant needed permissions in Menu - App permissions in order to use all app features. !!!

10. IMPORTANT: Measurements capability depends on the phone.

11. Go to Settings - Calibration and check 'Force updates'. 3.

1. First the log files are stored to a location not accessible on current android versions/samsungs so can't view on Google, only screen shots, second us telecoms engineers have cell databases but public will not, and not sure what use the Pro version gives that justifies that larger cost.

2. I have enabled GPS and allowed access to the app, reinstalled the app again, still the same issue persists.Perfect for a short analysis of which network and which cell you are being served.

3. This app revealed my next door neighbors fake cellular network he uses to try to spy on unsuspecting people's devices.

4. Has many features comparable to professional mobile drive test tools.Good app.

5. Please clarify my doubtExcellent app, I use a lot for Call Trace and Speed Test, it has good information.

6. All that expensive hardware and years of prattling around with fake cellular networks criminally was thwarted by a free app.

7. // after install must be enable location on phoneVery good performance.

8. I like the Drive test screen very useful when you're driving.Absolutely Love It.

9. Is there an updated version or is this available on the PRO version? Any advise would be appreciated.Can't see the connected frequency band.

10. It also revealed his cloned SIMs being used to commit fraud and ID theft.

11. So sweet for a free app.Excellent app, using day to day as a RF planning and optimization engineer.

1. Fix G-NetTrack Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart G-NetTrack Lite: Restarting the app will resolve most errors.
2. Update the G-NetTrack Lite App. Here is how:
   1. On Android goto PlayStore » Search for "G-NetTrack Lite" » Open G-NetTrack Lite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for G-NetTrack Lite » click "UPDATE".
3. Clear G-NetTrack Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from G-NetTrack Lite servers.
   1. On Android, goto Settings » Apps » Select "G-NetTrack Lite" » click Storage » click "Clear Cache".
4. Check G-NetTrack Lite app permissions. If any of these permissions required to use your device's features are disenabled, G-NetTrack Lite might not work.
5. Uninstall and reinstall G-NetTrack Lite. If nothing else has worked, completely uninstall G-NetTrack Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing G-NetTrack Lite not working

2. Fix G-NetTrack Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make G-NetTrack Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to G-NetTrack Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, G-NetTrack Lite may not be able to connect to the Internet when running in the background.