Published by Girl Scouts

Report an issue with Girl Scout Cookie Finder.
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Why should I report an Issue with Girl Scout Cookie Finder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Girl Scouts to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Girl Scout Cookie Finder Customer Insights

1. Abends! Waste of time! Additionally, website is not reliable and zip code search defaults to cookies unavailable in your area! Seriously?!? Updated 3/9/19 Still abends! Obviously, this app needs to be tested on androids or something? I don't know if the search feature is fixed because I can't even get the newer version to open!After the last update it won't find local cookies.

2. GPS location doesn't work, doesn't recognize any zip code, can't explore any features because it just takes you back to the location settings.At first it crashed whenever I said if I wanted notifs enabled or not.

3. I see all the reviews about the locations being inaccurate, well I tried their new feature where the cookies are shiped to you, app said I was ordering from a GS in the area as me, so I placed my order, and the cookies were being shipped from somewhere in Michigan, I live in Bellevue, Washington.

4. Tried another 2 miles away, & again, not there! #3 was there, thankfully, but they knew that #2 was cancelled, then WHY WASN'T THE APP UPDATED!!?!??! Or the website!??!?! VERY FRUSTRATING...but at least I got my Lemonades 😝I have used this app in the past couple years and it worked great.

5. Therefore I cannot progress beyond the settings screen, and the app is 100 percent useless to me.Updated below!! Ridiculous!! App doesn't work at all....tried to use on several android devices.

6. GPS LOCATION IS STILL BROKEN & there's ones that got the street right but wrong town they placed the pin in! Zip code is the only way to search.

7. For example about right street, wrong town: The closest train station is about 10-15mins either direction from where the train station pin is.I cannot type in my ZIP code.

8. I also cannot turn on "use current location" -- when I try, the button refuses to stay switched on.

9. ThanksWould be awesome IF it were accurate...today drove 45 min from North to South Jersey, since they have the Lemonades (which are awesome btw, accept NO substitutes).

10. You've got a 30/70 chance if there actually being a troop at the location as advertised.

11. Constantly.. I have done like others and uninstalled it and re installed it and still it does not work.Year 2: This app is still not accurate.

Steps to Troubleshoot & Fix Girl Scout Cookie Finder Issues

1. Fix Girl Scout Cookie Finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Girl Scout Cookie Finder: Restarting the app will resolve most errors.
  2. Update the Girl Scout Cookie Finder App. Here is how:
    1. On Android goto PlayStore » Search for "Girl Scout Cookie Finder" » Open Girl Scout Cookie Finder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Girl Scout Cookie Finder » click "UPDATE".
  3. Clear Girl Scout Cookie Finder app cache: Clearing cached data will force your app to retrieve the latest data directly from Girl Scout Cookie Finder servers.
    1. On Android, goto Settings » Apps » Select "Girl Scout Cookie Finder" » click Storage » click "Clear Cache".
  4. Check Girl Scout Cookie Finder app permissions. If any of these permissions required to use your device's features are disenabled, Girl Scout Cookie Finder might not work.
  5. Uninstall and reinstall Girl Scout Cookie Finder. If nothing else has worked, completely uninstall Girl Scout Cookie Finder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Girl Scout Cookie Finder not working


2. Fix Girl Scout Cookie Finder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Girl Scout Cookie Finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Girl Scout Cookie Finder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Girl Scout Cookie Finder may not be able to connect to the Internet when running in the background.

Reported Issues