Published by Immobilien Scout Österreich GmbH on Aug 26, 2024

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Why should I report an Issue with ImmoScout24 - Austria?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Immobilien Scout Österreich GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ImmoScout24 - Austria image 1 contact ImmoScout24 - Austria image 2

About ImmoScout24 - Austria

1. Just search with the Immo Scout app for real estates and find your new apartment or house. • Targeted search for apartment size, number of rooms (studio, one, two, three or more…), features (balcony, built-in kitchen, garden, rooftop terrace…), real estate types (maisonette, rooftop, offices…), apartments and houses for rent or buy (flats, bungalows, new built and resale homes, semi-detached or single family detached house... • Find suitable commercial real estates (e. g. • We are one of the biggest and most popular real estate platforms in Austria with more than 70.

2. The ImmobilienScout24 real estate app enables you to search free of charge for apartments, properties, houses, shared apartments, offices, warehouses and many more residential or commercial real estates.

3. Do you want to find an apartment or a house to rent or buy?

4. Thanks to the feedback from our app users, the app undergoes constant development and will be further improved.

5. Thus, we are looking forward to your suggestions and ideas.

6. What would you like to see in the next version?

7. Feel free to contact us: support@immobilienscout24.

ImmoScout24 Customer Insights

1. Very useful and convenient app.Realtors often list the same flat 5 to 10 times, what makes it difficult to get an overview - totally ridiculous.Keeps saying "No internet connection", but other apps can reach the internet...Very easy for non German speakersBest app for real estate search!There are many ads in itEasy to search and contact agents.

2. Pros: - prompt customer service - user friendly - no registration required - memorizes the latest message sent - it has an English version Cons: - I have found 3 scam ads.

3. Weakness, you lose the description of the object, address and contact details of the advertiser.Very easy too use, it has alert function for new posts.

4. I have contacted customer support and they answered my email the next day (Thank you Customer Service!).Gut..Useful. You don't have to log in to use.

5. It would have been better if co operative apartments couls be filtered.Simple and excellent.

6. Once you set a search criteria they will send updates.

7. I have reported them and they were deleted in a few hours.

8. This is a very good app.

9. (I have used more therefore I can be sure).

10. I would normally give it 5 stars.

Steps to Troubleshoot & Fix ImmoScout24 Issues

1. Fix ImmoScout24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ImmoScout24: Restarting the app will resolve most errors.
  2. Update the ImmoScout24 App. Here is how:
    1. On Android goto PlayStore » Search for "ImmoScout24" » Open ImmoScout24 - Austria » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ImmoScout24 » click "UPDATE".
  3. Clear ImmoScout24 - Austria app cache: Clearing cached data will force your app to retrieve the latest data directly from ImmoScout24 servers.
    1. On Android, goto Settings » Apps » Select "ImmoScout24 - Austria" » click Storage » click "Clear Cache".
  4. Check ImmoScout24 app permissions. If any of these permissions required to use your device's features are disenabled, ImmoScout24 might not work.
  5. Uninstall and reinstall ImmoScout24. If nothing else has worked, completely uninstall ImmoScout24 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ImmoScout24 not working


2. Fix ImmoScout24 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ImmoScout24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ImmoScout24 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ImmoScout24 may not be able to connect to the Internet when running in the background.

Reported Issues