Published by PunchhTech on Oct 10, 2024

Report an issue with Tucanos Brazilian Grill.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Tucanos Brazilian Grill?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PunchhTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tucanos Brazilian Grill image 1 contact Tucanos Brazilian Grill image 2

About Tucanos Brazilian Grill

1. Find the closest location, access menus, place online orders, make reservations, or join waitlist with the ClubTucanos app.

2. Earn reward points with every qualified Tucanos purchase.

3. Terms and conditions apply.

4. ClubTucanos is available for guest 13 years of age and older ONLY.

Tucanos Brazilian Grill Customer Insights

1. Can log in using the normal website but trying to reinstall the app on my phone keeps telling me that my email address or phone number is already taken.

2. I tried using my email address and phone number, and both times I recieveve an error saying that they're already in use.

3. I either get an error message or it tells me my phone number is already being used, but then won't let me log in using that same number.

4. After verifying all of the data, it cannot proceed due to my phone number being taken 😑 I've had to uninstall the app 7 times!!! This is unacceptable 😤Got a new phone.

5. Now everytime I try to log on it says "oops, something went wrong!" I thought I might have been using my password incorrectly so I reset it then tried again but it still said "oops, something went wrong." This is very annoying.

6. This is upsetting.I recently upgraded to a new Galaxy phone, and I have encountered a problem logging into my account.

7. Do I need to pay that or is that the reward when you accumulate the points? 😋 I have aTucano's birthday tradition with one of my sons who has the same birthday month‐ the only time I can usually count on getting together with our spouses and his kids.

8. But then when I do so it tells me my phone is already in the system.

9. Well duh im trying to log in using the existing account method.

10. will update review after i contact tucanos corporateIt used to work fine but ever since I switched phones it won't open.

11. Won't even go to a screen just crashes and says this app is working.This useless app is required for me to get access to my birthday rewards and I can't even log in.

Steps to Troubleshoot & Fix Tucanos Brazilian Grill Issues

1. Fix Tucanos Brazilian Grill Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tucanos Brazilian Grill: Restarting the app will resolve most errors.
  2. Update the Tucanos Brazilian Grill App. Here is how:
    1. On Android goto PlayStore » Search for "Tucanos Brazilian Grill" » Open Tucanos Brazilian Grill » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tucanos Brazilian Grill » click "UPDATE".
  3. Clear Tucanos Brazilian Grill app cache: Clearing cached data will force your app to retrieve the latest data directly from Tucanos Brazilian Grill servers.
    1. On Android, goto Settings » Apps » Select "Tucanos Brazilian Grill" » click Storage » click "Clear Cache".
  4. Check Tucanos Brazilian Grill app permissions. If any of these permissions required to use your device's features are disenabled, Tucanos Brazilian Grill might not work.
  5. Uninstall and reinstall Tucanos Brazilian Grill. If nothing else has worked, completely uninstall Tucanos Brazilian Grill then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tucanos Brazilian Grill not working


2. Fix Tucanos Brazilian Grill Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tucanos Brazilian Grill be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tucanos Brazilian Grill not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tucanos Brazilian Grill may not be able to connect to the Internet when running in the background.

Reported Issues