Published by GreenSnap, Inc. on Dec 16, 2024

Report an issue with GreenSnap.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with GreenSnap - 植物・花の名前が判る写真共有アプリ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GreenSnap, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GreenSnap - 植物・花の名前が判る写真共有アプリ image 1 contact GreenSnap - 植物・花の名前が判る写真共有アプリ image 2

About GreenSnap - 植物・花の名前が判る写真共有アプリ

1. GreenSnapは植物好き必携の総合アプリです。AI搭載の名前判定、2,000万枚以上の投稿写真、育て方がわかる植物図鑑、毎日更新のコラムなどこれ一つでOK! 素敵な写真が累計2,000万枚以上投稿されています。「観葉植物」や「多肉植物」はもちろん、「DIY」、「インテリア」、「ハンドメイド」の参考にできる写真が見つかります。育て方や名前もすぐに検索できます。 こんな事ができます○写真で植物の名前判定ができる! 名前がわからない植物の写真を撮るだけ!アプリが自動で植物・お花の名前を教えてくれます。 ○植物図鑑で育て方が検索ができる! アプリ内の植物図鑑で植物の育て方や特徴、日当たりや肥料、水やりの時期まで簡単に調べる事ができます。 ○自分だけの植物アルバム! 投稿した植物の写真はマイアルバムで記録できます。定点観測で成長記録をつけたり、買ってきたばかりで忘れたくない植物の名前をタグで管理したり、あなただけの植物アルバムを作ってみましょう。 ○植物・お花が好きな仲間が見つかる! 「いいね」や「コメント」で、初心者でも気軽に交流できます。 ○常時開催!

GreenSnap Customer Insights

1. I found the app helpful how can I change the app language I don't understand japaneseCouldn't help identify 2 of the 3 trees that I tried.BestAwesome app for discovering plantsEverything is writting in Japanese, so I don't understand any of it.

2. Hope to see it soon though.Why don't they say it's not in English? Uninstall immediately!Looks crappyIts all in Japanese.Must needed app.

3. But it looks like you can share and make a plant album, which I think is really cool.

4. Except I can't read any of it.This would have been the best app for gardening that I was looking for but in unfortunately it is not in English.

Steps to Troubleshoot & Fix GreenSnap Issues

1. Fix GreenSnap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GreenSnap: Restarting the app will resolve most errors.
  2. Update the GreenSnap App. Here is how:
    1. On Android goto PlayStore » Search for "GreenSnap" » Open GreenSnap - 植物・花の名前が判る写真共有アプリ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GreenSnap » click "UPDATE".
  3. Clear GreenSnap - 植物・花の名前が判る写真共有アプリ app cache: Clearing cached data will force your app to retrieve the latest data directly from GreenSnap servers.
    1. On Android, goto Settings » Apps » Select "GreenSnap - 植物・花の名前が判る写真共有アプリ" » click Storage » click "Clear Cache".
  4. Check GreenSnap app permissions. If any of these permissions required to use your device's features are disenabled, GreenSnap might not work.
  5. Uninstall and reinstall GreenSnap. If nothing else has worked, completely uninstall GreenSnap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GreenSnap not working


2. Fix GreenSnap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GreenSnap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GreenSnap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GreenSnap may not be able to connect to the Internet when running in the background.

Reported Issues