Contact Greyhound Customer Service

Why should I report an Issue with Greyhound: Buy Bus Tickets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Greyhound Lines Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the free, refreshed, and enhanced Greyhound app, you have more bus trip options, same low fares, and more new features than ever before. • Bus Trip Schedules – More options!

2. More schedules mean more low fares on bus trips. • Seat Assignments – Choose the seat on the bus that you like the best.

3. Now you can see and book both Greyhound and FlixBus carrier schedules.

4. More of an aisle person – the choice is yours. • Show your ticket directly from the app.

5. No more checking in, no more printing a ticket.

6. Want a window – sounds great.

7. Simply show the driver the QR code of your ticket in the app. • App only discount offers.

1. I booked a ticket leaving NYC at 9:15 but did not leave til 10:15.My upcoming trip disappeared when I tried to print a ticket on the self-service kiosk using the confirmation number given by the app.

2. If this happened to a customer when the counters are closed in the middle of the night or wee hours of the morning, the customer would be left in a bad fix!It worked great and got me on my bus in time but halfway through the trip it logged me out and refused to let me back on.

3. Imagine the distress that put me through when the trip was just about a hour away! Luckily the counter lady managed to retrieve my reservation and print me a physical ticket.

4. I tend to travel to New York and Connecticut quite often so, I would have to print out my ticket every trip back and forth.

5. One idea that may be found helpful by other users- an option for viewing potential routes drawn out on a map, so they'd see where the routes would take them geographically, as opposed to the current option of only reading the info in the ticket details.

6. if you book trip after feb 22 it will be very confusing and difficult to work with the new booking system.

7. Negatives for me would be bus tracker does not work when looking at individual ticket but when you go to main bus tracker part of app you can put in your bus number.

8. But the apo would only allow a new trip to be booked at full price and no refund for the original trip.

9. I plan to "go Greyhound" myself soon, so it'd be awesome to perhaps use a "route map"(?) to choose which way to go.App is fine but could be better.

10. Information about Greyhound, their travel requirements and traveling tips are great.

11. Not late by minutes but generally hours and hours depending on the trip.

1. Fix Greyhound Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Greyhound: Restarting the app will resolve most errors.
2. Update the Greyhound App. Here is how:
   1. On Android goto PlayStore » Search for "Greyhound" » Open Greyhound: Buy Bus Tickets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Greyhound » click "UPDATE".
3. Clear Greyhound: Buy Bus Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from Greyhound servers.
   1. On Android, goto Settings » Apps » Select "Greyhound: Buy Bus Tickets" » click Storage » click "Clear Cache".
4. Check Greyhound app permissions. If any of these permissions required to use your device's features are disenabled, Greyhound might not work.
5. Uninstall and reinstall Greyhound. If nothing else has worked, completely uninstall Greyhound then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Greyhound not working

2. Fix Greyhound Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Greyhound be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Greyhound not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Greyhound may not be able to connect to the Internet when running in the background.