Published by Google LLC

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Why should I report an Issue with Google Spotlight Stories?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Google Spotlight Stories Customer Insights

1. Please let it be standalone and not very vr headset dependant, these stories deserve more views.it's best app for children who love visual stories.First i thought it will be some audio which will narrate the stories but when i tried one of the story.

2. The stories may be really good, but the app is not standalone at all, requires a vr headset and does not have landscape mode to cast on a tv screen or an option to reset gyro position so that we can experience these stories without a vr headset.

3. However, you will need rather powerful device to enjoy the VR without stuttering and VR headset to fully enjoy the storyUndermarketed platform with greater potential! After I read online that Google was shutting this down, I was astounded because I felt this should be integrates into schools where kids would love learning to read in an interactive way.

4. But either way these stories should have more recognition for the great quality they are, they're amazing, and is definitely worth downloading.One word: Incredible The beauty of the stories, art, music and everything makes an incredible feeling.

5. Has huge potential even for monetization! Don't shut this down Google!It's really good but when I play a story, the textures keep glitching out.

6. They're not that long but the content that is in the stories is absolutely mind boggling and should get more recognition for it's amazing work.

7. Otherwise, it is great.I love the app but there's no option to rewind or forward the stories.

8. WHAT AN AMAZING APPThis app is absolutely fantastic, the stories on it make you laugh and they make you cry.

9. I just discovered this in 2021 and had never heard of it till now and I feel it should be revived in some way into VR headset platforms like Magic Leap or AR glasses in the works.

10. The download time can be a little slow, but I haven't experienced it as bad as most other reviewers have, where they say it take them hours or two days to download one, which could be a fault of their own phone.

11. If you want to watch on the phone screen you will have to hold your phone at eye leve which is very inconvenient.

Steps to Troubleshoot & Fix Google Spotlight Stories Issues

1. Fix Google Spotlight Stories Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Spotlight Stories: Restarting the app will resolve most errors.
  2. Update the Google Spotlight Stories App. Here is how:
    1. On Android goto PlayStore » Search for "Google Spotlight Stories" » Open Google Spotlight Stories » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Spotlight Stories » click "UPDATE".
  3. Clear Google Spotlight Stories app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Spotlight Stories servers.
    1. On Android, goto Settings » Apps » Select "Google Spotlight Stories" » click Storage » click "Clear Cache".
  4. Check Google Spotlight Stories app permissions. If any of these permissions required to use your device's features are disenabled, Google Spotlight Stories might not work.
  5. Uninstall and reinstall Google Spotlight Stories. If nothing else has worked, completely uninstall Google Spotlight Stories then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Spotlight Stories not working


2. Fix Google Spotlight Stories Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Spotlight Stories be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Spotlight Stories not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Spotlight Stories may not be able to connect to the Internet when running in the background.

Reported Issues