Published by Google LLC on Nov 4, 2024

Report an issue with Digital Wellbeing.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Digital Wellbeing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Digital Wellbeing image 1 contact Digital Wellbeing image 2

About Digital Wellbeing

1. See a complete picture of your digital habits and disconnect when you want to. • Daily app timers let you set limits for how much you use apps. • Bedtime mode reminds you to switch off at night, setting a schedule to fade your screen to Grayscale while Do Not Disturb silences notifications for a good night’s sleep. • Focus mode lets you pause distracting apps with a single tap so you can better focus your time.

2. You can also set a schedule to turn on Focus mode automatically and reduce distractions while you’re at work, school, or home.

Digital Wellbeing Customer Insights

1. I disabled the schedule, and I enable bedtime mode when I'm ready to sleep each night using the quick settings toggle.

2. But now its not turning off in the morning and I'm missing important alarms and getting up late because of it! If I set it to turn off at a certain time so my alarms can go off, I expect it to turn off! Went from loving this to hating it literally overnight.Be very wary of this app! I did not install or enable but found it in my updates.

3. I think some people just need to turn off the automatic bedtime schedule so it doesn't enable itself automatically each night.

4. Isn't that what home is for? Automating routines? I HATE THIS APP!I don't like the built-in app either, I just un-enabled it, turned off the notifications and forced it off! I don't get notifications and it doesn't run in the background, use data or the battery! It's an after app now 🥱🤭! Yeah, it was that easy and no it doesn't disappear from the from the phone.

5. This app tracks your movements, tracks your digital activity and has automatic full permissions on your phone! I couldn't find a way to uninstall.

6. Not enough control on our side when it comes to this app.Would rate 0 stars if i could! Worked just fine first couple weeks, absolutely loved it for the greyscale and DnD activation at night while charging.

7. I read more reviews from others stating they did not install this or enable it, but it simply appears on your device, using data, PCU and battery.

8. Then they're all waiting for me in the morning 👍Another system spyware app that cannot be uninstall, disabled, nor forced to stop on my Android Phoenix 6.

9. It's a system app but, you can disable it.Personally DO NOT LIKE NOR SUPPORT THIS APP! If it's going to basically be a system factory app , I feel as if you should have more control over what it does and doesn't do.

10. Hardly syncs anyways.Unfortunately, like many other first generation Pixel owners, I am experiencing issues with calling (causing the app or the device to crash) and with the auxiliary port not working properly.

11. Ability to reset, clear, remove screen time , app usage and a lot of other things.

Steps to Troubleshoot & Fix Digital Wellbeing Issues

1. Fix Digital Wellbeing Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Digital Wellbeing: Restarting the app will resolve most errors.
  2. Update the Digital Wellbeing App. Here is how:
    1. On Android goto PlayStore » Search for "Digital Wellbeing" » Open Digital Wellbeing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digital Wellbeing » click "UPDATE".
  3. Clear Digital Wellbeing app cache: Clearing cached data will force your app to retrieve the latest data directly from Digital Wellbeing servers.
    1. On Android, goto Settings » Apps » Select "Digital Wellbeing" » click Storage » click "Clear Cache".
  4. Check Digital Wellbeing app permissions. If any of these permissions required to use your device's features are disenabled, Digital Wellbeing might not work.
  5. Uninstall and reinstall Digital Wellbeing. If nothing else has worked, completely uninstall Digital Wellbeing then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Digital Wellbeing not working


2. Fix Digital Wellbeing Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Digital Wellbeing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Digital Wellbeing not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Digital Wellbeing may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I keep deleting keeps coming back please go away

    — by Karen Bryson 2 years ago