Published by Master Technology Com. Limited on Aug 19, 2024

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Why should I report an Issue with VPN Gate - Software Ethernet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Master Technology Com. Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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VPN Gate Customer Insights

1. But one minus I need other vpn app to reload server list, but it is not big problem.Very good application, good implementation plus you can add custom softether server(bonus), however it needs to be more fluid in its operationsSo many bugs bro.. I do not recommend it for gaming or for safe location it's so buggy it disconnected automaticallyI cant use it! It keeps saying network is unstable.I downloaded and installed by APK from APKfun.

2. ths app not recomended , just have alotf bug/crash ,#1 thr is also filter list not helpful, like doesnt wht u want to filter ( filter=search * 100 only 100 *plz adds new comparison all of ths ) #2 notification so annoying.

3. plz delete the notifier in-app , tht all is spaming on my screen whn my conextion is lowest (cz the vpn server #3) #3 SPEED UP client.

4. Please fix that.Best vpn I ever seen, Free and shows which vpn servers work, love it.

5. is only filterd by yur eyes *WX no more somthng special.

6. But it's very good tools app.

7. best vpngate *edit > damn.

8. and i use " VERY LATEST VERSION " im sure .

9. 29/12/2022~Network connection is not stable.

10. It says that and it crashes on startup.

Steps to Troubleshoot & Fix VPN Gate Issues

1. Fix VPN Gate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPN Gate: Restarting the app will resolve most errors.
  2. Update the VPN Gate App. Here is how:
    1. On Android goto PlayStore » Search for "VPN Gate" » Open VPN Gate - Software Ethernet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPN Gate » click "UPDATE".
  3. Clear VPN Gate - Software Ethernet app cache: Clearing cached data will force your app to retrieve the latest data directly from VPN Gate servers.
    1. On Android, goto Settings » Apps » Select "VPN Gate - Software Ethernet" » click Storage » click "Clear Cache".
  4. Check VPN Gate app permissions. If any of these permissions required to use your device's features are disenabled, VPN Gate might not work.
  5. Uninstall and reinstall VPN Gate. If nothing else has worked, completely uninstall VPN Gate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPN Gate not working


2. Fix VPN Gate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPN Gate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPN Gate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPN Gate may not be able to connect to the Internet when running in the background.

Reported Issues