Contact TUS Customer Service

Why should I report an Issue with TUS - Bus Sabadell?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GeoActio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Aplicación oficial de la empresa TUS, Transporte Urbano de Sabadell que informa en tiempo real del servicio de autobuses urbanos de Sabadell. - Localiza la parada más próxima a partir de tu posición y de una dirección o punto determinado. - Accede a la información de las líneas y paradas.

1. Molt decebedora!Esta aplicacion va muy bien pero funciona fatalPorque no se le puede dar 0 estrellas que si no le daba.

2. Errores de cierre automático, cada vez que intentas mirar cuando te pasa tienes que cerrar la app dos veces.

3. no em mostra ni quan vindrà el proper bus, ni els horaris,... res, surt tot en blanc.

4. No entenc com coses tan bàsiques en una app de transport no funcionen.

5. No funciona.

1. Fix TUS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TUS: Restarting the app will resolve most errors.
2. Update the TUS App. Here is how:
   1. On Android goto PlayStore » Search for "TUS" » Open TUS - Bus Sabadell » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TUS » click "UPDATE".
3. Clear TUS - Bus Sabadell app cache: Clearing cached data will force your app to retrieve the latest data directly from TUS servers.
   1. On Android, goto Settings » Apps » Select "TUS - Bus Sabadell" » click Storage » click "Clear Cache".
4. Check TUS app permissions. If any of these permissions required to use your device's features are disenabled, TUS might not work.
5. Uninstall and reinstall TUS. If nothing else has worked, completely uninstall TUS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TUS not working

2. Fix TUS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TUS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TUS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TUS may not be able to connect to the Internet when running in the background.