Published by GE HealthCare Technologies Inc.

Report an issue with LOGIQ Photo.
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Why should I report an Issue with LOGIQ Photo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GE HealthCare Technologies Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LOGIQ Photo image 1 contact LOGIQ Photo image 2

LOGIQ Photo Customer Insights

1. Very useful feature, Works flawlessly with my Logiq E10.

2. Use it on a daily basis.

Steps to Troubleshoot & Fix LOGIQ Photo Issues

1. Fix LOGIQ Photo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LOGIQ Photo: Restarting the app will resolve most errors.
  2. Update the LOGIQ Photo App. Here is how:
    1. On Android goto PlayStore » Search for "LOGIQ Photo" » Open LOGIQ Photo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LOGIQ Photo » click "UPDATE".
  3. Clear LOGIQ Photo app cache: Clearing cached data will force your app to retrieve the latest data directly from LOGIQ Photo servers.
    1. On Android, goto Settings » Apps » Select "LOGIQ Photo" » click Storage » click "Clear Cache".
  4. Check LOGIQ Photo app permissions. If any of these permissions required to use your device's features are disenabled, LOGIQ Photo might not work.
  5. Uninstall and reinstall LOGIQ Photo. If nothing else has worked, completely uninstall LOGIQ Photo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LOGIQ Photo not working


2. Fix LOGIQ Photo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LOGIQ Photo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LOGIQ Photo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LOGIQ Photo may not be able to connect to the Internet when running in the background.

Reported Issues