Published by GOMO Limited

Report an issue with GO Media Manager.
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Why should I report an Issue with GO Media Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GOMO Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GO Media Manager Customer Insights

1. If anyone knows how to make this app work properly please let me know and I would be glad to give it more stars if it's worth ittotal rubbish ads stop application from running if you do not download hundreds of other apps no one wantsThanks for your helpHave to payThanks your theI upgraded to my HTC one M8 about 3 months ago and I didn't like the media set up on it so I downloaded this, on the M8 it has no hard home button and it is part of the display BUT this app doesn't account for that and it puts some of its screen buttons behind the M8's.

2. I emailed GO about this on 2 instances weeks ago and I even sent a screenshot of the issue but I received no reply! I have used GO apps for 2 years and love them but your support is none existent.Doesn't work since day one i installed this app on my tecno r7 Android phone have been updating..Single last launcher update, app is not working.

3. When this app worked it was great but then all of a sudden the widgets stopped working if anyone can explain to me how to make it function properly so it can be an asset to me again I would be glad to use it again avidly.

4. Probably I will uninstall it.Ever since the Go Launcher Z was updated, i cannot find the media manager.

5. Please help me in this problem.It's ok, but does anyone know how to change the transition of the playlists.

6. Not happy with last version of launcer Ex.

7. It's like this barrel roll type thing.

8. It's annoying me.

Steps to Troubleshoot & Fix GO Media Manager Issues

1. Fix GO Media Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GO Media Manager: Restarting the app will resolve most errors.
  2. Update the GO Media Manager App. Here is how:
    1. On Android goto PlayStore » Search for "GO Media Manager" » Open GO Media Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GO Media Manager » click "UPDATE".
  3. Clear GO Media Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from GO Media Manager servers.
    1. On Android, goto Settings » Apps » Select "GO Media Manager" » click Storage » click "Clear Cache".
  4. Check GO Media Manager app permissions. If any of these permissions required to use your device's features are disenabled, GO Media Manager might not work.
  5. Uninstall and reinstall GO Media Manager. If nothing else has worked, completely uninstall GO Media Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GO Media Manager not working


2. Fix GO Media Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GO Media Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GO Media Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GO Media Manager may not be able to connect to the Internet when running in the background.

Reported Issues

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