Published by GOMO Limited

contact Timer Chat with our AI-based Timer Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Timer?



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What users are saying

1. It might still work perfectly for most users.Was nice, loved it for years, but when I bought a new phone with newer OS (Oreo 8.0), I find no way to create and save a multitude of time settings that match the numbers that I am most likely to need.

2. Essentially, it would work fine and then every now and again it would just lapse time (as in I will have set it for 25 minutes and then after about 30 minutes I'd check to see why it hasn't gone off and it would be on the 13th minutes still; I'd restart it to check the starting point was correct (which it was) which just means for some of that time it wasn't working).

3. It's a countdown timer that doesn't keep correct time.

4. This was a great feature being that I didn't have to reset the timer every time I used it.

5. However all that doesn't matter because it doesn't work properly: after a few minutes the timer stops counting.

6. Sometimes, I want soft reminder.It's a great app! Asthetically pleasing and it functions as it should! The only thing is the loud tone when you move the dial to set the timer.

7. As an attempt to fix the problem I exempted OK Timer from power use monitoring in the phone's settings, but this had no effect.

8. This issue isn't new either - I experienced the same thing months ago, and thought I would give the developers time to update the app so that it's compatible with the latest versions of Android.

9. A shame really.It doesn't repeat the alarm tone so unless you have a 30 second sound clip that you're using, the default tones will be about one second long at most.

10. At the time I set an alarm for, the counter is still running, way behind, as if measuring time slower than the phone is, or as if being put to sleep by the phone.

11. I just found a bug though: if you start a timer with zero seconds, you can not reset it, the "stop" button desn't appear.

Steps to Troubleshoot & Fix Timer Issues

1. Fix Timer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Timer: Restarting the app will resolve most errors.
  2. Update the Timer App. Here is how:
    1. On Android goto PlayStore » Search for "Timer" » Open Timer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Timer » click "UPDATE".
  3. Clear Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from Timer servers.
    1. On Android, goto Settings » Apps » Select "Timer" » click Storage » click "Clear Cache".
  4. Check Timer app permissions. If any of these permissions required to use your device's features are disenabled, Timer might not work.
  5. Uninstall and reinstall Timer. If nothing else has worked, completely uninstall Timer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Timer not working


2. Fix Timer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Timer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Timer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Timer may not be able to connect to the Internet when running in the background.

Reported Issues

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