Contact Garmin VIRB Customer Service

Why should I report an Issue with Garmin VIRB?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Garmin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Connect and control all your Garmin VIRB cameras with the VIRB app, which now supports VIRB 360!

2. Quickly playback, edit, and share directly from your mobile device.

3. Also, has playback and video editing support for Drive Assist 51, Dash Cam 45/55/65W, and GDR E530/E530Z/E560/S550! • Multi-Camera – View, control and access up to 8 VIRB action cameras simultaneously when VIRBs are in Multi-Cam mode, or many more when connected to a wireless router. **Playback and editing features not available on VIRB Elite.

1. Overall this is a good companion for the VIRB 360 camera but not anywhere near as good as it could be.records quality audio and video from my garmin dashcam.

2. Editing on this app is a bit confusing at the moment because it is in the share section and there is no way to set a specific point in the 360 video you want the camera to move to and focus on.

3. Had to factory reset the Garmin Speak Plus, clear cache and data from VIRB and Speak apps, and get out of range from all known WiFi connections.

4. But the video you asked it to save is gone.Slow, loses connection all the time, videos take a long time to buffer or download.

5. The app is useful for previewing the footage on the camera but the video quality in the preview playback is not very good.

6. I've tried to record a road range incident and a dangerous driving incident, both by saying "ok garmin, save video".

7. I haven't been able to upload videos from my dash cam for months because it won't let me view my gallery, and says "live preview not available".

8. This app is supposed to allow the user to edit videos via the app and then download them onto your device for use outside of GARMIN.It works just fine if you follow the directions.

9. You can move the video towards the direction you want but it would be better if you could select an exact point in the shot you want the viewer to be centred on.

10. All you do is go into the cameras gallery menu, select share gallery and a WiFi ID and password with be displayed.

11. Really annoying that I have paid over £100 for a quality piece of tech but have to suffer this inferior app to use it.What is the point of this app? I can share files via PC.

1. Fix Garmin VIRB Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Garmin VIRB: Restarting the app will resolve most errors.
2. Update the Garmin VIRB App. Here is how:
   1. On Android goto PlayStore » Search for "Garmin VIRB" » Open Garmin VIRB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Garmin VIRB » click "UPDATE".
3. Clear Garmin VIRB app cache: Clearing cached data will force your app to retrieve the latest data directly from Garmin VIRB servers.
   1. On Android, goto Settings » Apps » Select "Garmin VIRB" » click Storage » click "Clear Cache".
4. Check Garmin VIRB app permissions. If any of these permissions required to use your device's features are disenabled, Garmin VIRB might not work.
5. Uninstall and reinstall Garmin VIRB. If nothing else has worked, completely uninstall Garmin VIRB then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Garmin VIRB not working

2. Fix Garmin VIRB Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Garmin VIRB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Garmin VIRB not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Garmin VIRB may not be able to connect to the Internet when running in the background.