Contact Herald Times Reporter Customer Service

Why should I report an Issue with Herald Times Reporter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. HTR installed a pop-up on the phone subscriptions and articles cannot be read.App now makes me sign in every time I open it (used to stay logged in).

2. I've been a subscriber for years but am now cancelling subscription in disgust.I pay for digital subscription but it doesn't work on my phone, only my desktop.

3. Does this when I open directly or when I click a push notification.Great way to catch up on the local news.

4. Following their latesst "update" on 02/28/2022, I'm getting 404 Errors almost every time I press a key.

5. The HTR app just gets worse and worse over time.

1. Fix Herald Times Reporter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Herald Times Reporter: Restarting the app will resolve most errors.
2. Update the Herald Times Reporter App. Here is how:
   1. On Android goto PlayStore » Search for "Herald Times Reporter" » Open Herald Times Reporter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Herald Times Reporter » click "UPDATE".
3. Clear Herald Times Reporter app cache: Clearing cached data will force your app to retrieve the latest data directly from Herald Times Reporter servers.
   1. On Android, goto Settings » Apps » Select "Herald Times Reporter" » click Storage » click "Clear Cache".
4. Check Herald Times Reporter app permissions. If any of these permissions required to use your device's features are disenabled, Herald Times Reporter might not work.
5. Uninstall and reinstall Herald Times Reporter. If nothing else has worked, completely uninstall Herald Times Reporter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Herald Times Reporter not working

2. Fix Herald Times Reporter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Herald Times Reporter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Herald Times Reporter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Herald Times Reporter may not be able to connect to the Internet when running in the background.