Contact Afterlight Customer Service

Why should I report an Issue with Afterlight?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Afterlight Collective, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When can we get these, guys?I have been using this amazing app for 6 years until I switched from iPhone to Android :( please update!!! There is no other app like it.

2. I can live with most of this but I cant deal with giant black spots being on my photos :/Used to have it on iPhone, moved to Android and went back several years with this app.

3. Over 10 of the default filters are missing, one of the best features which was to create your own filters and name them is non-existant, and to add even more insult,the app CONSTANTLY crashes and saves the photos you worked hard to edit as just a black image.

4. Its all muddy on Android😣I purchased the extra filters and frames years back, and now they've been removed and are asking to like the app on Facebook, and repurchase to unlock filters which have already been paid for.

5. Total disappointment.Used to love this app, my favourite for photo editing on mobile (I'm on Android) - but recently I've been unable to save ANY photos.

6. I get it's a small team but at least update the app to be the same level as iOS's Afterlight 1 if you aren't going to give Android Afterlight 2.

7. I've absolutely no complaints and would rather reccomend this app to others.The iPhone version of this app looks great, but the Android one is sadly lacking.

8. Android doesn't have either & you have to start from album view and then scroll through anytime you want to change to a different picture.

9. Don't waste your timeI recently switched from iPhone to Android & was really disappointed w this app.

10. 🐬Great vintage/ grunge editor on Android! I've used several apps for getting the "aesthetic look" for my photos .

11. I've been a loyal user of this app for years with the iphone and it has been fantastic.

1. Fix Afterlight Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Afterlight: Restarting the app will resolve most errors.
2. Update the Afterlight App. Here is how:
   1. On Android goto PlayStore » Search for "Afterlight" » Open Afterlight » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Afterlight » click "UPDATE".
3. Clear Afterlight app cache: Clearing cached data will force your app to retrieve the latest data directly from Afterlight servers.
   1. On Android, goto Settings » Apps » Select "Afterlight" » click Storage » click "Clear Cache".
4. Check Afterlight app permissions. If any of these permissions required to use your device's features are disenabled, Afterlight might not work.
5. Uninstall and reinstall Afterlight. If nothing else has worked, completely uninstall Afterlight then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Afterlight not working

2. Fix Afterlight Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Afterlight be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Afterlight not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Afterlight may not be able to connect to the Internet when running in the background.