Contact Financial Times Customer Service

Why should I report an Issue with Financial Times: Business News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Financial Times Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Being able to access the FT content in a neatly packaged app is awesome! The bubbles that expand on industry and articles on specific articles is great to get a high level idea of a particular industry or news piece.

2. Advertisements are clearly labeled as such.Now that the black screen bug seems to have been finally fixed, another one appeared: the app gets stuck on an old page i.e. when we click on the icon signalling a new title, we are taken to the wrong news, to a previous story.

3. FT really feels like an organization that trusts readers to come to their own conclusions without trying to push the common, easy, often overly simplistic narratives in the rest of news today.The best insight you can get on finance and geo- politics in a nice app.

4. Personalizing news content via "MyFT" provides a curated, personal news section the user can finetune granularly or broadly.Generally good app experience pairs well with paper.

5. As long as the app keep working, I will be a subscriber.Edit: I still like the app and the news content is great, but they make it really hard to cancel a subscription.

6. That said, it's not a disaster relative to other apps of its type, and really the value is the content, not the crappy app.Great Application! The layout is easy to use and understand.

7. Yes it seems to have been fixed nowFinancial Times (FT) is a terrific news app.

8. I subscribed to the wall street journal, but the app didn't work so I cancelled it, and decided to get my business news from FT.

9. Original Review: Great clear news.

10. It's clunky, doesn't sync across devices, and works badly when network coverage is slow (since it's fundamentally a web app and doesn't cache things offline effectively); there is an offline mode, but it's buggy.

11. The search function seems to provide a random smattering of result instead of providing all applicable results for the search terms used.Update (2/15/21): Still having blackout issues with the app.

1. Fix Financial Times Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Financial Times: Restarting the app will resolve most errors.
2. Update the Financial Times App. Here is how:
   1. On Android goto PlayStore » Search for "Financial Times" » Open Financial Times: Business News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Financial Times » click "UPDATE".
3. Clear Financial Times: Business News app cache: Clearing cached data will force your app to retrieve the latest data directly from Financial Times servers.
   1. On Android, goto Settings » Apps » Select "Financial Times: Business News" » click Storage » click "Clear Cache".
4. Check Financial Times app permissions. If any of these permissions required to use your device's features are disenabled, Financial Times might not work.
5. Uninstall and reinstall Financial Times. If nothing else has worked, completely uninstall Financial Times then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Financial Times not working

2. Fix Financial Times Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Financial Times be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Financial Times not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Financial Times may not be able to connect to the Internet when running in the background.