Contact FT中文网 Customer Service

Why should I report an Issue with FT中文网?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Financial Times Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Chinese version of Financial Times, which is a world prestigious news firm based in UK.

2. FTChinese provides Financial News, Comments and Analysis in Chinese language.

1. SUCKS! I NEED MY MONEY BACK!4.3 upgrade is in trouble, app not work after the upgrade, have to reinstall the version from google store, you better chech your pacage.Cannot login using WeChat account.

2. One big issue: why this app has ads on the opening page like many other apps developed in China? I would like to use the app, or even pay for its contents, if it removes those very annoying ads.rotten. the way to read is: open the app, click to read ONE article.

3. A JOKE.When u register and pay for membership via WeChat.

4. Then no link is clickable again, so you have to close the app and open again.

5. And they never reply the email asking for help.

6. That function will never work any more.

1. Fix FT中文网 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FT中文网: Restarting the app will resolve most errors.
2. Update the FT中文网 App. Here is how:
   1. On Android goto PlayStore » Search for "FT中文网" » Open FT中文网 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FT中文网 » click "UPDATE".
3. Clear FT中文网 app cache: Clearing cached data will force your app to retrieve the latest data directly from FT中文网 servers.
   1. On Android, goto Settings » Apps » Select "FT中文网" » click Storage » click "Clear Cache".
4. Check FT中文网 app permissions. If any of these permissions required to use your device's features are disenabled, FT中文网 might not work.
5. Uninstall and reinstall FT中文网. If nothing else has worked, completely uninstall FT中文网 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FT中文网 not working

2. Fix FT中文网 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FT中文网 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FT中文网 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FT中文网 may not be able to connect to the Internet when running in the background.