Published by Foxwood Astronomy on Apr 1, 2024

Report an issue with Solar Eclipse Timer.
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Why should I report an Issue with Solar Eclipse Timer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Foxwood Astronomy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Solar Eclipse Timer Customer Insights

1. Time in totality is rare and precious and there's a lot to do in a very short period of time, and these reminders will make sure you don't forget to do something you should do! During the 2017 eclipse, I didn't have this app, and I literally forgot to observe for planets and stars (even though I did capture them in my photos) and I also forgot to observe the horizon.

2. For $1.99 per eclipse, it's well worth it! It also means you don't spend valuable totality time looking at your watch to find out when the various events will occur.I used this app during the 2017 total solar eclipse and it worked great.

3. If you're planning to observe or photograph an eclipse, DOWNLOAD THIS APP!A great app! Must have for anyone watching a total solar eclipse.

4. I suppose it is US$1.99 per item but I am afraid a click to check price would trigger immediate buy.I used during the August 2017 US Total Eclipse and it performed perfectly.

5. Good callouts for partial phase events as wellThis app was an absolutely fantastic resource for the 2023 Exmouth total solar eclipse.

6. 5/5 stars for a great app and fantastic customer support.Amazing app! Used it before and during the 2017 eclipse.

7. How do I purchase the April 2024 eclipse?The developer did a great job of putting useful tools/info into a solid app that's very easy to use and doesn't have a lot of junk pop-up ads.

8. Made my first eclipse in 2017 an even more awesome experience.

9. Had I not downloaded this app, I am quite certain I would not have come away with the many fantastic images I was able to make on eclipse day, and would not have remembered to look for all the other interesting phenomena as well.

10. The countdowns and reminders during the eclipse really made us pay more attention to the details.

11. Our experience viewing that eclipse could not have been better, and I give this app a lot of the credit.I paid for this a few years ago.

Steps to Troubleshoot & Fix Solar Eclipse Timer Issues

1. Fix Solar Eclipse Timer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Solar Eclipse Timer: Restarting the app will resolve most errors.
  2. Update the Solar Eclipse Timer App. Here is how:
    1. On Android goto PlayStore » Search for "Solar Eclipse Timer" » Open Solar Eclipse Timer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solar Eclipse Timer » click "UPDATE".
  3. Clear Solar Eclipse Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from Solar Eclipse Timer servers.
    1. On Android, goto Settings » Apps » Select "Solar Eclipse Timer" » click Storage » click "Clear Cache".
  4. Check Solar Eclipse Timer app permissions. If any of these permissions required to use your device's features are disenabled, Solar Eclipse Timer might not work.
  5. Uninstall and reinstall Solar Eclipse Timer. If nothing else has worked, completely uninstall Solar Eclipse Timer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Solar Eclipse Timer not working


2. Fix Solar Eclipse Timer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Solar Eclipse Timer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Solar Eclipse Timer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Solar Eclipse Timer may not be able to connect to the Internet when running in the background.

Reported Issues