Contact Fly Kolibri Customer Service

Why should I report an Issue with Fly Kolibri?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TEKSTRA BRANDS INC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I just wanted to fly my drone after a few years bruh and my drone won't even take liftoff probably cause of the app please please I'm beginning you please fix thisI've downloaded it and redownloaded it and cannot get it to open.. so much for using the camera on the drone oh and I've tried three different phones Android and AppleGarbage! I even have the drone, and its garbage too.

2. Maybe if we start to hurt their bottom line, they'll finally fix this issue.This is the proprietary app for Kolibri drones and the app WILL NOT open on my Android Galaxy S21 Ultra.

3. To others experiencing this issue: Be sure to review your drone on retail sites so people will know not to buy Kolibri products.

4. Useless! No wonder the drone was only $10 @ B&H Photo.App crashes before it even opens.

5. The app wont open, and tbe drone wo t work right.

6. WARNING to anyone considering a drone requiring this software...save your money.

7. I now own a new worthless drone because I can't even start the app.

8. RandyW, Bloomington MN, 5-31-2020This app is useless and does not even launch on my Samsung S10+ very disappointed.

9. Shame on this company not even trying to fix the issueI can't open the app on my Pixel 2.

10. I launch the app, it starts to open, then immediately closes out.

11. Nice sales tactic.Continually crashes before it even opens.

1. Fix Fly Kolibri Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fly Kolibri: Restarting the app will resolve most errors.
2. Update the Fly Kolibri App. Here is how:
   1. On Android goto PlayStore » Search for "Fly Kolibri" » Open Fly Kolibri » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fly Kolibri » click "UPDATE".
3. Clear Fly Kolibri app cache: Clearing cached data will force your app to retrieve the latest data directly from Fly Kolibri servers.
   1. On Android, goto Settings » Apps » Select "Fly Kolibri" » click Storage » click "Clear Cache".
4. Check Fly Kolibri app permissions. If any of these permissions required to use your device's features are disenabled, Fly Kolibri might not work.
5. Uninstall and reinstall Fly Kolibri. If nothing else has worked, completely uninstall Fly Kolibri then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fly Kolibri not working

2. Fix Fly Kolibri Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fly Kolibri be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fly Kolibri not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fly Kolibri may not be able to connect to the Internet when running in the background.