Published by FlowCrypt a.s. on Jul 22, 2024

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Why should I report an Issue with FlowCrypt Encrypted Email?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FlowCrypt a.s. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FlowCrypt Encrypted Email

1. We've worked to ensure every single way possible that email encryption can be confusing has been removed, so that more people can encrypt Gmail or other email. - You can send encrypted attachments.

2. This Gmail end-to-end encryption plugin lets you encrypt Gmail messages anytime your email security and privacy matters, without having to think about it.

3. Whether you have struggled with other ways to encrypt email or you are trying email encryption for the first time, you will find this a very simple secure email solution thanks to PGP.

4. Simple end-to-end encryption to secure email and attachments on Gmail, Outlook or any other email provider.

5. Email PGP encryption has been historically a very difficult area, which few people used because there was no easy PGP solution around.

6. PGP stands for Pretty Good Privacy it's the standard for secure email encryption.

7. That is why we created the FlowCrypt PGP plugin that lets you encrypt google email without needing to learn anything new.

8. If they have encryption set up on their end, that's it - just send the encrypted email out.

9. To encrypt an attachment just open a compose screen, add the recipient's email, and attach a file.

10. You don’t need to know to secure your email with FlowCrypt.

11. FlowCrypt lets you use PGP end-to-end encryption by generating a private and public key. - Anyone can use it.

FlowCrypt Encrypted Email Customer Insights

1. I have to change it to standard mail then back to secure mail before it works with the imported key.Public keys import not working when I try to import a key for a recipient EDIT:- Thanks for the response, other than this bug the app is great, and the steps mentioned in the GitHub issue thread fixed it for me! Thank you!After having flowcrypt removed...App details  FlowCrypt Android App Has access to:  Read, compose, send, and permanently delete all your email from Gmail More about this app: Access given on: March 23, 2021 Flowcrypt still has access to my Gmail.

2. If you want something easy that just works on both your phone and laptop then FlowCrypt is the clear winner (the encrypted contact page is also a nice bonus).

3. Thanx for adviceExcellent way to send emails encrypted.I love the browser extension but this app is horrible, sending emails just doesn't work.

4. Appreciate your great work! One minor flaw: I cannot seem to be able to upload a ptofile image to my profile/encrypted contact page in the srettings.

5. For example, when deleting emails, it should go to the next email without going back to my inbox or at least give me the option to enable or allow the setting.

6. I've updated our support docs to prevent confusing other customers in the future.I tried PGP with Gmail using Thunderbird and FairEmail/OpenKeychain.

7. I would give it 5* but it doesn't delete emails from the inbox.

8. It got me in a bunch of trouble with my boss this week because I thought I had responded to all of his encrypted emails but he never got anything.

9. The only way I can delete them is to go online and delete emails form the server.Very good.

10. Some of my emails can get long in replies and I don't like that I have to scroll down to the bottom just to reply to one person in the chain.

11. Email privacy options like FlowCrypt, Autocrypt, Protonmail, etc.

Steps to Troubleshoot & Fix FlowCrypt Encrypted Email Issues

1. Fix FlowCrypt Encrypted Email Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FlowCrypt Encrypted Email: Restarting the app will resolve most errors.
  2. Update the FlowCrypt Encrypted Email App. Here is how:
    1. On Android goto PlayStore » Search for "FlowCrypt Encrypted Email" » Open FlowCrypt Encrypted Email » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FlowCrypt Encrypted Email » click "UPDATE".
  3. Clear FlowCrypt Encrypted Email app cache: Clearing cached data will force your app to retrieve the latest data directly from FlowCrypt Encrypted Email servers.
    1. On Android, goto Settings » Apps » Select "FlowCrypt Encrypted Email" » click Storage » click "Clear Cache".
  4. Check FlowCrypt Encrypted Email app permissions. If any of these permissions required to use your device's features are disenabled, FlowCrypt Encrypted Email might not work.
  5. Uninstall and reinstall FlowCrypt Encrypted Email. If nothing else has worked, completely uninstall FlowCrypt Encrypted Email then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FlowCrypt Encrypted Email not working


2. Fix FlowCrypt Encrypted Email Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FlowCrypt Encrypted Email be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FlowCrypt Encrypted Email not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FlowCrypt Encrypted Email may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my paid flowcrypt subscription

    — by Anna 3 years ago