Published by FortKnoxster

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Why should I report an Issue with FortKnoxster - Encrypted Messenger & Calls?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FortKnoxster to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

FortKnoxster Customer Insights

1. I gave up!Congrats, FortKnoxster looks promising! Very intuitive and user friendly interface (it took the best from similar apps) powered by security and encryption which is definitely a must and is top priority for users.

2. I can't reply to your emails you sent me from within the app? What's that all about? Why is there no privacy notice within the app? There is no delete account function? Some of these are basic requirements for a user having control of their data.

3. The appencrypts all files and communications in the senders’ browser before they are sent to the servers.the sender will be sure that only the target recipient can decrypt the data so it provides complete end-to-end decryption technology.This app is excellent, exactly what I was looking for.

4. Nevertheless, those of us that use this App love the Privacy - Great job so far.I won't dispute the security features but I do have issues with some basic features not being available.

5. I tried to login on my new phone and needed the key to unlock my account but the app said I didn't enter the correct key.

6. THANK YOU!Love the concept of sending tokens through the messaging interface, greatly simplified and reduces the risk of sending to the wrong address.

7. Apart from end-to-end encryption being the default communication mode, FortKnoxster runs through blockchain and has all the benefits of decentralization.

8. We haven't tried any group chats or video conference calls.

9. Also cannot play any video in the app.As we use the internet everyday in communicating worldwide, safety is our o utmost concern.

10. I triple checked to make sure I wrote it down correctly and I have tried to get into my account 10 times but no luck.

11. One of their main advantage is that it is user friendly app with the video chat better than the competition.

Steps to Troubleshoot & Fix FortKnoxster Issues

1. Fix FortKnoxster Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FortKnoxster: Restarting the app will resolve most errors.
  2. Update the FortKnoxster App. Here is how:
    1. On Android goto PlayStore » Search for "FortKnoxster" » Open FortKnoxster - Encrypted Messenger & Calls » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FortKnoxster » click "UPDATE".
  3. Clear FortKnoxster - Encrypted Messenger & Calls app cache: Clearing cached data will force your app to retrieve the latest data directly from FortKnoxster servers.
    1. On Android, goto Settings » Apps » Select "FortKnoxster - Encrypted Messenger & Calls" » click Storage » click "Clear Cache".
  4. Check FortKnoxster app permissions. If any of these permissions required to use your device's features are disenabled, FortKnoxster might not work.
  5. Uninstall and reinstall FortKnoxster. If nothing else has worked, completely uninstall FortKnoxster then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FortKnoxster not working


2. Fix FortKnoxster Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FortKnoxster be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FortKnoxster not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FortKnoxster may not be able to connect to the Internet when running in the background.

Reported Issues