Contact Navigate eReader 2.0 Customer Service

Why should I report an Issue with Navigate eReader 2.0?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Informed Publishing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All in all, if the book/app was free I'd rate it a 3, maybe even a 4, butI paid nearly 300 dollars for this, I expect the quality to reflect the price and it doesn't.Using it to read the e-book and take quizzes for fire 1/2 and it works well and is easy to navigate, only issue is that every few days I have to uninstall and reinstall the app and download the book to be able to view it.

2. The play needs more control, such as voice, speed and volume.The app is excellent but, I get a issue with the app when I'm reading a book in my phone, specifically Atención Prehospitalaria Básica by AAOS, some tables and images with text look very small to be read and there is no option to make zoom.

3. Highly recommend using website access and avoid this app.To the developer, Why create a phone app that is meant to have TTS, but only be able to do it while the screen is on? The point should be to listen to the books while doing other task.

4. "something went wrong" This is the second time I'm having to delete and redownload the "book" on my phone.

5. I've had to redownload the textbooks almost weekly due to " something went wrong" error ( one textbook for some weird reason takes almost an hour to download... The heck is up with that?).

6. There is no reason to buy the ebook if you can't have it read you the book without having the screen open.

7. I already get upset having to spend this much money on an ebook to only have it expire and not be able to access it after a certain date.My 3 depends on if they can fix this problem.

8. When it is again, I'll update my review.When the app works its good but after opening the book a few times it forces me to delete and re-download.

9. If they could fix this, it'd be a great tool since you can have the book if you have your phone regardless of reception.This app is truly awful.

10. It only works on my iPad, and that's only if I don't use the expand/collapse in the Book Information.

11. It keeps telling me to redownload the book.

1. Fix Navigate eReader 2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Navigate eReader 2.0: Restarting the app will resolve most errors.
2. Update the Navigate eReader 2.0 App. Here is how:
   1. On Android goto PlayStore » Search for "Navigate eReader 2.0" » Open Navigate eReader 2.0 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navigate eReader 2.0 » click "UPDATE".
3. Clear Navigate eReader 2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from Navigate eReader 2.0 servers.
   1. On Android, goto Settings » Apps » Select "Navigate eReader 2.0" » click Storage » click "Clear Cache".
4. Check Navigate eReader 2.0 app permissions. If any of these permissions required to use your device's features are disenabled, Navigate eReader 2.0 might not work.
5. Uninstall and reinstall Navigate eReader 2.0. If nothing else has worked, completely uninstall Navigate eReader 2.0 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Navigate eReader 2.0 not working

2. Fix Navigate eReader 2.0 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Navigate eReader 2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Navigate eReader 2.0 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Navigate eReader 2.0 may not be able to connect to the Internet when running in the background.