Contact PV Forecast Customer Service

Why should I report an Issue with PV Forecast: Solar Power & Gen?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NRG Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Same PV data, same location.The app is great, only problem is that forecast isn't very accurate, the app says that it's clear where I live and looking outside it's clearly overcast.

2. However, I found the weather report for my location not entirely accurate, which might be because I am still using the free version.

3. The app features are great, two stars for design and effort, but the weather, location, and forecast are haywire.

4. But this price model ..never. Well, an update: at the same location (where is no PV installed yet) the app reports "cloudy weather" while it is sunshine and reports for tomorrow 22 kWh with "sunny weather" and the day after tomorrow even 23 kWh at "cloudy weather".

5. There are going to be more and more solar installs so there will be a constant revenue stream.Have had this about two weeks and the forecast is not remotely accurate (Ireland) Today was meant to be clear.

6. I set up my precise location, yet I see the forecast for 'Metaxourgio,' a location in Greece, says Google! Sunrise is one hour two minutes off.

7. The app is not picking up the real location, inacurately forecasting, and defeating its purpose altogether! Wouldn't pay for premium before basic fixes are in place.

8. If that's what it cost to develop, then fair enough, but I would have thought £1-2 for everyone would have been more palatable than £6 p/m or £30 a year.This seems to be a very good app with great support.

9. Other than these small issues the app seams to be great.Using trial version.

10. Before purchasing, I would like to know whether those type panels will be supported in the future.Decent, the 10 day forecast doesn't take into account overpaneling vs AC inverter clipping.

11. The other issue is that the app does not seem to support new panels with individual micro-inverters that output AC current.

1. Fix PV Forecast Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PV Forecast: Restarting the app will resolve most errors.
2. Update the PV Forecast App. Here is how:
   1. On Android goto PlayStore » Search for "PV Forecast" » Open PV Forecast: Solar Power & Gen » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PV Forecast » click "UPDATE".
3. Clear PV Forecast: Solar Power & Gen app cache: Clearing cached data will force your app to retrieve the latest data directly from PV Forecast servers.
   1. On Android, goto Settings » Apps » Select "PV Forecast: Solar Power & Gen" » click Storage » click "Clear Cache".
4. Check PV Forecast app permissions. If any of these permissions required to use your device's features are disenabled, PV Forecast might not work.
5. Uninstall and reinstall PV Forecast. If nothing else has worked, completely uninstall PV Forecast then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PV Forecast not working

2. Fix PV Forecast Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PV Forecast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PV Forecast not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PV Forecast may not be able to connect to the Internet when running in the background.