Published by JediSalat

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Why should I report an Issue with ID Photo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JediSalat to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ID Photo

1. ID Photo App is a simple, easy and free App for Android mobile for making photos ready instantly for any type of documents (passport, driver's license, etc. ).

2. ID Photo App supports predefined photo layouts for various types of documents as its requirements.

3. ID Photo App knows the requirements of many types of documents of different countries.

4. Additionally, ID Photo offers touch to crop and adjust color (gray-scale) for your photos.

5. After processing, ID Photo generates a printable graphical file of your document.

6. Thus, ID Photo App makes any type of document photo very easy and fast for you.

7. It can use a new photo instantly taken by camera or photo from your gallery.

8. So hurry up and download ID Photo App for free for your Android!

ID Photo Customer Insights

1. Not helpfulDoes not do anything that it says other than take a picture and save it to you phone, my regular gallery app on my phone does more than this appAll it does is copy your photo twice rhen it wants you to buy the pro version but that shows up not foundLoaded some other photo dont use then I remember is suppose to have drivers option I just want my license already because the government is system is giving people a damn hard time and wasting my account I need to get to work! Hate this🙆 How do i get the drivers license make up?this is useless.

2. I had a canon selphy at home and it took 2 min to finish.Useless app you need to work on it properly because after creating everything and you want to download the images you can only see white background without anything there I'm deleting it nowIt works well for me as compared to others apps with the same purpose.

3. Really easy app, creates 9x13, 10x15 or 13x18 cmm images for photo printing.

4. Saved me a lot of money1Waste of time, it doesn't do anything but crop your existing pictures onto a white back ground.

5. Mind u , need a photo printer.

6. Mis leading app!Doesn't do anything other than make picture.

7. Just saving a photo in the gallery.

8. Just used it to create driving licence photos in UK.

9. uninstalled immediately.Useless app.

10. No more details to create ID information.

11. Makes you add pictures only, no templates or anything.

Steps to Troubleshoot & Fix ID Photo Issues

1. Fix ID Photo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ID Photo: Restarting the app will resolve most errors.
  2. Update the ID Photo App. Here is how:
    1. On Android goto PlayStore » Search for "ID Photo" » Open ID Photo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ID Photo » click "UPDATE".
  3. Clear ID Photo app cache: Clearing cached data will force your app to retrieve the latest data directly from ID Photo servers.
    1. On Android, goto Settings » Apps » Select "ID Photo" » click Storage » click "Clear Cache".
  4. Check ID Photo app permissions. If any of these permissions required to use your device's features are disenabled, ID Photo might not work.
  5. Uninstall and reinstall ID Photo. If nothing else has worked, completely uninstall ID Photo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ID Photo not working


2. Fix ID Photo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ID Photo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ID Photo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ID Photo may not be able to connect to the Internet when running in the background.

Reported Issues