Published by Excelliance Technology on Aug 27, 2024

Report an issue with 2Accounts.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 2Accounts - Dual Apps Space?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Excelliance Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 2Accounts - Dual Apps Space image 1 contact 2Accounts - Dual Apps Space image 2

2Accounts Customer Insights

1. It wouldn't be so bad if I could click X after a few seconds to progress but I can't do that until AFTER I click the ad! It's annoying!Works great for what it's used for! I suppose it's somewhat unavoidable for it to swallow the battery, but I find it kind of obnoxious that you can't actually disable 2Accounts from running in the background without force-stopping it.

2. First few weeks were fine but starting from last week, the game crashes too frequently, I wasn't able play a match.

3. Now if using this app while on the phone, the whole phone freezes, restarts the UI, disconnecting the call.I hope you like being forced to click on ads in order to use your extra accounts because you'll be doing that a lot.

4. Third day and in order to open my game I have to watch ad, but when I try to close ad, it only takes me at play store.

5. Waste of time and effort setting up.I'm not sure what has been changed, I used to love this app but recently the number of ads just to open the app are ridiculous.

6. First, I noticed that when launching a game through this app, it would dim the screen as though it was launching another window in the background or something.

7. The two permanent notifications are annoying, but not quite as annoying as all the ads similar apps push whenever you open something.

8. Considering how long I've been using them you'd think this issue would have been fixed by now.

9. It's a minor issue, but it's something you have to do every single time, lest the app run your battery Dow.

10. I just downloaded this last night but now it keeps crashing so often I can't even utilize the cloned app anymore.

11. I don't mean that it plays twice, I means it us literally playing in the foreground and in the back ground at the same time.

Steps to Troubleshoot & Fix 2Accounts Issues

1. Fix 2Accounts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 2Accounts: Restarting the app will resolve most errors.
  2. Update the 2Accounts App. Here is how:
    1. On Android goto PlayStore » Search for "2Accounts" » Open 2Accounts - Dual Apps Space » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 2Accounts » click "UPDATE".
  3. Clear 2Accounts - Dual Apps Space app cache: Clearing cached data will force your app to retrieve the latest data directly from 2Accounts servers.
    1. On Android, goto Settings » Apps » Select "2Accounts - Dual Apps Space" » click Storage » click "Clear Cache".
  4. Check 2Accounts app permissions. If any of these permissions required to use your device's features are disenabled, 2Accounts might not work.
  5. Uninstall and reinstall 2Accounts. If nothing else has worked, completely uninstall 2Accounts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 2Accounts not working


2. Fix 2Accounts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 2Accounts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 2Accounts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 2Accounts may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cookie run Kingdom packages not working for me

    — by Autumn 2 years ago