Published by Etstur on Nov 12, 2024

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Why should I report an Issue with Etstur - Otel Ara, Uçak Bileti?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Etstur to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Etstur Customer Insights

1. Now i have a reservation that i couldn't go and need to make new reservation and pay again! Call center didnt solve my problem.Its looks like the health is the main issue but there is no sign of Covid-19 safe certifications added in HotelsI could not find the hotels that I want.

2. The application is too hard to use also.Perfect application, perfect experience:)Always the best in Turkey Tatilin adresi.. 😍 ❤️Extremely highly priceIs there english in application??Booking app is way betterBerbat uygulama fiyat vs hepsi oteli arayinca değişiyor.

3. We were on a vacation for honeymoon but ets and orange country kemer resort didnt prepared the room and the other things that they must do.

4. Thanks for ruining our honeymoon, I suggest not to buy vacation on ets and orange country kemer resort because I will not again.Don't use Etstur or use with care.

5. Ets didnt helped iether, we figured out the problem which we faced with hotel manager.

6. Zaten rezervasyona guvenmeyin derim gittiginiz yerde x 10 fiyat çekiyorlar.

7. They change your reservation date without your approval or knowledge.

8. Atabayla gimediyseniz yandiniz.

Steps to Troubleshoot & Fix Etstur Issues

1. Fix Etstur Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Etstur: Restarting the app will resolve most errors.
  2. Update the Etstur App. Here is how:
    1. On Android goto PlayStore » Search for "Etstur" » Open Etstur - Otel Ara, Uçak Bileti » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Etstur » click "UPDATE".
  3. Clear Etstur - Otel Ara, Uçak Bileti app cache: Clearing cached data will force your app to retrieve the latest data directly from Etstur servers.
    1. On Android, goto Settings » Apps » Select "Etstur - Otel Ara, Uçak Bileti" » click Storage » click "Clear Cache".
  4. Check Etstur app permissions. If any of these permissions required to use your device's features are disenabled, Etstur might not work.
  5. Uninstall and reinstall Etstur. If nothing else has worked, completely uninstall Etstur then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Etstur not working


2. Fix Etstur Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Etstur be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Etstur not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Etstur may not be able to connect to the Internet when running in the background.

Reported Issues