Published by Seiko Epson Corporation on Mar 13, 2024

Report an issue with Epson Printer Finder.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Epson Printer Finder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Seiko Epson Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Epson Printer Finder image 1 contact Epson Printer Finder image 2

About Epson Printer Finder

1. Before starting setup, update the printer's firmware to the latest version.

2. This software opens the Setup page for network connected printers.

3. Supported printers:Epson Printer that supports AirPrint.

4. Amazon Alexa and Google Home are now available on Epson Connect.

5. You can then make setting changes for services such as AirPrint.

6. Visit the following website to check the license agreement regarding the use of this application.

Epson Printer Finder Customer Insights

1. We bought it rushing to print important documents.... the set up it's incredibly difficult... 3 different apps... and at the end of 4 hours spent .... no way the printer has been found or recognised or connected to my home WiFi! What a shame, I use to like Epson quality... but from difficult in the past are becoming impossible in the present ! Hope they will change completely the app and pay someone else to deal with it !!This app used to connect with my Samsung Note 9 Phone to my Epson WorkForce-3540 All-In-One Printer.

2. Why do we need 3 separate apps ( finder, enabler, and printer app) to print? The Google & Samsung apps work better with my Epson printer than Epson's own printer app.Rate 0.

3. Had to install Samsung print services, Epson printer plugin, and Epson print enabler, as well a this app but after faffing with some of the settings, I finally manage to print yay!!Can't find it's own printer, even when it's right next to it.

4. I am now without a computer, NEED to print email messages directly from my email account on my phone to my printer.

5. So, need to use this phone for internet wifi purposes so i can take the (bleeping) computer out back and smash it with a bat.Epson is awful, they won't let you add destination to print, the page just grays out and you can't add anything.

6. Repeated Uninstalls & Reinstalls of this app does NOTHING to fix it not being able to find printer & we know how to use the app so spare users the blame & RSVPIt found my printer and was able to update the software remotely.

7. Epson, ru trying to force people to ur EpsoniPrint app instead? Bc It's not working, customers dont want to give up even more privacy passing print jobs over internet.

8. About to just smash with a bat and steer clear from their products! It says I'm already registered then what's the point of this app?Took a while dor my Samsung z flip 4 to recognise my printer.

9. My PC still 'sees' my printer on the network but my phone cannot see/communicate with the printer any longer.

10. "Printer Finder"? Try "Printer Loser"- it cant find the broad side of a barn in daylight as this & many others report here.

11. I tried the Wi-Fi wirelessly between the phone and the printer .

Steps to Troubleshoot & Fix Epson Printer Finder Issues

1. Fix Epson Printer Finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Epson Printer Finder: Restarting the app will resolve most errors.
  2. Update the Epson Printer Finder App. Here is how:
    1. On Android goto PlayStore » Search for "Epson Printer Finder" » Open Epson Printer Finder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Epson Printer Finder » click "UPDATE".
  3. Clear Epson Printer Finder app cache: Clearing cached data will force your app to retrieve the latest data directly from Epson Printer Finder servers.
    1. On Android, goto Settings » Apps » Select "Epson Printer Finder" » click Storage » click "Clear Cache".
  4. Check Epson Printer Finder app permissions. If any of these permissions required to use your device's features are disenabled, Epson Printer Finder might not work.
  5. Uninstall and reinstall Epson Printer Finder. If nothing else has worked, completely uninstall Epson Printer Finder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Epson Printer Finder not working


2. Fix Epson Printer Finder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Epson Printer Finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Epson Printer Finder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Epson Printer Finder may not be able to connect to the Internet when running in the background.

Reported Issues