Published by Seiko Epson Corporation on Oct 24, 2023

Report an issue with Epson iPrint.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Epson iPrint?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Seiko Epson Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Epson iPrint image 1 contact Epson iPrint image 2

About Epson iPrint

1. Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. * To use iPrint with a Wi-Fi Direct connection, you must allow the app to use your device's location services.

2. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Seiko Epson Corporation is under license.

3. Print photos, emails, webpages and files including Microsoft® Word, Excel®, PowerPoint® and PDF documents.

4. This allows iPrint to search for wireless networks; your location data is not collected.

5. Print, scan, and share directly from your Android phone or tablet.

6. Visit the following website to check the license agreement regarding the use of this application.

7. We welcome your feedback.

8. Unfortunately, we cannot reply to your e-mail.

Epson iPrint Customer Insights

1. This will be my last Epson printer.As a college student, I need to be able to print from every device that I work from (phone, computer, tablet, etc.), at any given time.

2. Trying to print from my phone was untenable until I got a wireless printer, which is the underlying assumption here - all bets are off if you don't have a printer with a wireless adapter inside...It's great as long as you are only printing one page.

3. Another disappointment is it won't let you choose what pages you don't want to print not only to save time, but most importantly PAPER and INK (Epson is super wasteful to keep you coming for ink) which continually discourages me from using it as well.

4. What's very frustrating is when I need to print specific pages of a humongous PDF, I have to hold the plus or minus down or up to get to the specific page number.

5. But shockingly, it has been PAIN FREE!! I can upload to my Google Drive account (or other options), scan multiple pages (one-by-one), and this is all using an Epson device I've had for at least a couple years.

6. I do want the option to turn on double-sided printing, but the option is grayed-out, even though the printer is capable of it.First use seems OK.

7. I can't even print a return label from UPS from this app, because it prints the label so large that it takes up 2/3 of a sheet of paper, making it impossible to fix to a shipping box.

8. Not to mention there's a couple bugs in there as well for me for example when you select a type of paper if you select anything other than what it's default is it will remain stuck on the new selection regardless if you want to select the default as your paper type again.

9. Every time I need to print something from the internet, it will turn a 3 pg document, for instance, into an 8 pg document.

10. Nowhere in the settings can this be changed, which is very frustrating.Handy to print from my phone, when it works.

11. I haven't tried that aspect.As expected, it would be nice if there were more options or ways that you could edit what you're about to print then drop down menus that really don't do much of anything.

Steps to Troubleshoot & Fix Epson iPrint Issues

1. Fix Epson iPrint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Epson iPrint: Restarting the app will resolve most errors.
  2. Update the Epson iPrint App. Here is how:
    1. On Android goto PlayStore » Search for "Epson iPrint" » Open Epson iPrint » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Epson iPrint » click "UPDATE".
  3. Clear Epson iPrint app cache: Clearing cached data will force your app to retrieve the latest data directly from Epson iPrint servers.
    1. On Android, goto Settings » Apps » Select "Epson iPrint" » click Storage » click "Clear Cache".
  4. Check Epson iPrint app permissions. If any of these permissions required to use your device's features are disenabled, Epson iPrint might not work.
  5. Uninstall and reinstall Epson iPrint. If nothing else has worked, completely uninstall Epson iPrint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Epson iPrint not working


2. Fix Epson iPrint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Epson iPrint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Epson iPrint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Epson iPrint may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Unbeknown to me the owners of this Epson Iprint App automatically charges two amounts for having this app on my Iphone, which I never use. Charged Jan 4, 2022 for
    Fees and Dues-EPS 7397 $473.94
    Utility Bill Pmt - EPS 7397 Util $197.20
    Total annually $671.14
    I was charged this amount one year ago as well. Did not catch it then.
    This is for an app to be able to print to and Epson ET-16500
    I contacted Epson directly and they advised me there is not charges being made to me for anything, and any software needed to run the printer is free.
    I have not been able find anyway to cancel this charge, and the RBC bank is not able to stop this, which they are not able to do.
    Please help!

    — by Willem Kerkhoff 2 years ago