Contact EMDR TriSense Customer Service

Why should I report an Issue with EMDR TriSense™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pawel Konieczny to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've been trying to find a way to do breathing with bilateral haptic feedback to enhance and support the emdr work I do each week, without spending a fortune on a kit.

2. You truly made my day.Audio doesn't alternate? I thought the point of EMDR was to go back and forth between the right and left sides.

3. I plan on bringing it with me to my next session, to see if I can get any insights on what speed/duration has been most relaxing for me.

4. I don't know why your app didn't show up until today, but I'm beyond thrilled that it did.

1. Fix EMDR TriSense Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EMDR TriSense: Restarting the app will resolve most errors.
2. Update the EMDR TriSense App. Here is how:
   1. On Android goto PlayStore » Search for "EMDR TriSense" » Open EMDR TriSense™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EMDR TriSense » click "UPDATE".
3. Clear EMDR TriSense™ app cache: Clearing cached data will force your app to retrieve the latest data directly from EMDR TriSense servers.
   1. On Android, goto Settings » Apps » Select "EMDR TriSense™" » click Storage » click "Clear Cache".
4. Check EMDR TriSense app permissions. If any of these permissions required to use your device's features are disenabled, EMDR TriSense might not work.
5. Uninstall and reinstall EMDR TriSense. If nothing else has worked, completely uninstall EMDR TriSense then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EMDR TriSense not working

2. Fix EMDR TriSense Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EMDR TriSense be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EMDR TriSense not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EMDR TriSense may not be able to connect to the Internet when running in the background.