Published by Additional element Inc. on Jun 25, 2024

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Why should I report an Issue with e-gree: Secure Agreements?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Additional element Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact e-gree: Secure Agreements image 1 contact e-gree: Secure Agreements image 2

e-gree Customer Insights

1. I'll give 5 full stars once this error is fixed and the app functionality is working for more testingI spent a lot of time writing a contract and when I reached the phone number verification by SMS, I didn't receive anything.

2. The entity that is the enforcement authority seems legit and, if anything, an e-greement is, in fact, the starting point for legally binding affirmations and resolutions that cannot be achieved without a solid foundation.. in our court system or otherwise.

3. I thank and congratulate the creators.I've recently install this app for testing as QA app tester so far I'm experiencing anegative test case to see if users can verify their accounts, thus far this is still an ongoing situation.

4. Highly recommend this app.The app was easy to use, and is a simple way to document your deal! You can make and send your quote before even leaving the customer's house...nice.Simple and to the point.

5. It happened to me.Great app! Amazing idea! Very useful and a great time and money saver!Needs to update language preferences.

6. After doing a couple different kinds of contracts I then looked them up to see if they are in fact legally binding and they all checked out.

7. The phone number verification should not be required in order to proceed.

8. I can't express how important it is to have documented agreements and/or legal bindings in certain situations.

9. If you're doing business with anyone, taking an extra minutes will save you a possible headache in the long run.

10. People can be fickle and if you have an agreement on the phone it's your word against theirs; protect yourself! I know.

11. I just signed up for this app's service and I am impressed by it's overall possibilities.

Steps to Troubleshoot & Fix e-gree Issues

1. Fix e-gree Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart e-gree: Restarting the app will resolve most errors.
  2. Update the e-gree App. Here is how:
    1. On Android goto PlayStore » Search for "e-gree" » Open e-gree: Secure Agreements » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for e-gree » click "UPDATE".
  3. Clear e-gree: Secure Agreements app cache: Clearing cached data will force your app to retrieve the latest data directly from e-gree servers.
    1. On Android, goto Settings » Apps » Select "e-gree: Secure Agreements" » click Storage » click "Clear Cache".
  4. Check e-gree app permissions. If any of these permissions required to use your device's features are disenabled, e-gree might not work.
  5. Uninstall and reinstall e-gree. If nothing else has worked, completely uninstall e-gree then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing e-gree not working


2. Fix e-gree Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make e-gree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to e-gree not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, e-gree may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Want to know the results of my application. Do you have customer service number...

    — by Jennifer D Lampkin 3 years ago