Published by doTERRA International, LLC

Report an issue with doTERRA Daily Drop.
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Why should I report an Issue with doTERRA Daily Drop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of doTERRA International, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

doTERRA Daily Drop Customer Insights

1. I love using doterra oils and have been using them for years, but very little information does doterra provide on how to implement different oils with different health issues.Would greatly appreciate an update.

2. I love the idea of the app but hate that when you share the drops on Facebook, you are giving a generic picture of the doterra sign in screen that doesn't attract the attention or give any kind of resemblance to what you are sharing.

3. I really like the "Determine Yoyr Mood" feature! Would love to have information available about each product, as well as the characteristics of the oils.Does not change at all.

4. Doterra is awsome, I absolutely love the oils also, and they really work.Daily Drop video feature isn't working.

5. Sounds like a bug somewhere in the systemUseless app!!! It would of been more beneficial to everyone if doterra came up with an like different health issues and really recommended oils for use.

6. Also clicked on one option and now not bring the clips up.As a wellness advocate I found this app useful to share on other social media sites but suddenly the drop app tab no longer works and also the back button no longer works on the app so can only get out off the app by closing app down everytime.

7. Fix this and it will be pretty darn close to perfect!I found this to be a great little app for learning more about products but as appears to be the case for quite a few people, many of the categories have diseappeared leaving only 3, tried uninstall and reinstall with no success.

8. However the Determine Your Mood section works fineIt used to worked very well and got all the categories that anyone would need.

9. I like the idea of having this information available on demand, but it's quite limited.

10. I have watched all videos available but it never changes.

11. doTerra are you trying to resolve this issue?This is an awsome app.

Steps to Troubleshoot & Fix doTERRA Daily Drop Issues

1. Fix doTERRA Daily Drop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart doTERRA Daily Drop: Restarting the app will resolve most errors.
  2. Update the doTERRA Daily Drop App. Here is how:
    1. On Android goto PlayStore » Search for "doTERRA Daily Drop" » Open doTERRA Daily Drop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for doTERRA Daily Drop » click "UPDATE".
  3. Clear doTERRA Daily Drop app cache: Clearing cached data will force your app to retrieve the latest data directly from doTERRA Daily Drop servers.
    1. On Android, goto Settings » Apps » Select "doTERRA Daily Drop" » click Storage » click "Clear Cache".
  4. Check doTERRA Daily Drop app permissions. If any of these permissions required to use your device's features are disenabled, doTERRA Daily Drop might not work.
  5. Uninstall and reinstall doTERRA Daily Drop. If nothing else has worked, completely uninstall doTERRA Daily Drop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing doTERRA Daily Drop not working


2. Fix doTERRA Daily Drop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make doTERRA Daily Drop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to doTERRA Daily Drop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, doTERRA Daily Drop may not be able to connect to the Internet when running in the background.

Reported Issues