Contact Adaptiv Customer Service

Why should I report an Issue with Adaptiv?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of doTERRA International, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It should be 'it's' not 'its.' And this sentence is on the Dashboard every time you open it I presume.As someone who doesn't have time to be calm, to fit in quiet and meditative moments -I've loved Adaptiv's user friendly features that help me to squeeze in calm several times a day!! Recommend for everyone!Not a fan of going to the gym and I've been running out of creative ideas for workouta to keep a variety in my routine.

2. I also love being able to see my stats improve the more I practice, it's very motivating!Beautiful app 😍 Really like the tracking aspect for journal entries that are neatly organized into a calendar.

3. The prompts are really helpful and being able to add a voice entry is a nice touch.Highly recommend! I really enjoy the entire experience and offering of the Adaptiv app.

4. Why would I want to see a chart of what I've been stressing about? This feels out of place in an app that's meant to support good mental health.As someone with anxiety I can say this app has helped instil healthy habits into my daily routine.

5. I highly recommend this app!Love this app, I highly recommend it! I've always wanted to try meditation and this was the perfect introduction with varying lengths of sessions.

6. Of all the meditation, yoga, and essential oil apps I have tried, this one is the best.I love making a journal recording each day.

7. Very cool! Highly recommend to anyone looking to improve their mental well being.I have loved this app so far.

8. I also love the stress tracking and voice recorded journal entries.

9. I have now made meditation a part of my daily routine and have seen emence benefits! Better focus and less anxiety over all.

10. There is something here for everyone, and the Adaptiv essential oil from DoTERRA smells divine.What is the difference between "a little" and "a bit"? In my book, for what that's worth, it means the same thing.

11. Where is the biofeedback metrics? How do you compare your first session to subsequent sessions? The app isn't always user friendly.

1. Fix Adaptiv Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Adaptiv: Restarting the app will resolve most errors.
2. Update the Adaptiv App. Here is how:
   1. On Android goto PlayStore » Search for "Adaptiv" » Open Adaptiv » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adaptiv » click "UPDATE".
3. Clear Adaptiv app cache: Clearing cached data will force your app to retrieve the latest data directly from Adaptiv servers.
   1. On Android, goto Settings » Apps » Select "Adaptiv" » click Storage » click "Clear Cache".
4. Check Adaptiv app permissions. If any of these permissions required to use your device's features are disenabled, Adaptiv might not work.
5. Uninstall and reinstall Adaptiv. If nothing else has worked, completely uninstall Adaptiv then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Adaptiv not working

2. Fix Adaptiv Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Adaptiv be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Adaptiv not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Adaptiv may not be able to connect to the Internet when running in the background.