Published by TEGNA on Jun 18, 2024

Report an issue with Idaho News from KTVB.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Idaho News from KTVB?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Idaho News from KTVB

1. Stay up-to-date with the latest news and weather in the Boise, ID area on the all-new free KTVB News app from KTVB.

2. Our app features the latest breaking news that impacts you and your family, interactive weather and radar, and live video from our newscasts and local events.

3. This is the official app of KTVB News and KTVB. com, the NBC affiliate serving the Boise, Idaho area. Got feedback?

4. Let us know how we can make this the best app experience for you!

5. Send us a note at appfeedback@tegna. com.

Idaho News from KTVB Customer Insights

1. I used to love KTVB, but the excessive ads, navigation that when you read a news story, and it takes you all the way back up to the top so you have to start all over again, are all reasons I just uninstalled KTVB from my phone.Like everything except the ads always mess with my reading experience! Everytime on every article, in Reading halfway through a paragraph and Bam, an ad causes it skip down and I lose my place.

2. why would they add so much more nonrelevent content to the page? heaven forbid you accidently hit an add while trying to scroll who knows what wormhorle it will take you to.When you have it playing news, it is good, but in addition to regular TV commercials, it has frequent ads interrupting program.

3. Other than that I love the app.Used to love this app, but after the new update, the site either crashes or the screen turns black with partial ad graphics while I'm reading an article.

4. I have a newer phone and the old app worked great until this latest update, and I don't have problems with any other apps so I don't believe it's a problem with my phone.

5. All too often its easier to pop open the phone's web browser and just view KTVB's regular website.

6. The current version of the KTVB app is very laggy, so much so it is difficult to use, even on a new fast phone.

7. I will be uninstalling and find something else.Been using this app for three years, now it crashes so much when ads are trying to populate in the articles, that it's almost unusable.

8. The app deserves a one.Traffic map doesn't load, and deceptive practices on the California "do not sell my info" permissions piece pushed me over the edge.

9. Love KTVB & LOVED the previous version, it was my 'go to'.

10. As you are trying to read an article, you have blinking ads pop up and after every paragraph.

11. you cant read an article without the page buffering to load an ad.

Steps to Troubleshoot & Fix Idaho News from KTVB Issues

1. Fix Idaho News from KTVB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Idaho News from KTVB: Restarting the app will resolve most errors.
  2. Update the Idaho News from KTVB App. Here is how:
    1. On Android goto PlayStore » Search for "Idaho News from KTVB" » Open Idaho News from KTVB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Idaho News from KTVB » click "UPDATE".
  3. Clear Idaho News from KTVB app cache: Clearing cached data will force your app to retrieve the latest data directly from Idaho News from KTVB servers.
    1. On Android, goto Settings » Apps » Select "Idaho News from KTVB" » click Storage » click "Clear Cache".
  4. Check Idaho News from KTVB app permissions. If any of these permissions required to use your device's features are disenabled, Idaho News from KTVB might not work.
  5. Uninstall and reinstall Idaho News from KTVB. If nothing else has worked, completely uninstall Idaho News from KTVB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Idaho News from KTVB not working


2. Fix Idaho News from KTVB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Idaho News from KTVB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Idaho News from KTVB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Idaho News from KTVB may not be able to connect to the Internet when running in the background.

Reported Issues