Published by ABC Digital on May 6, 2024

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Why should I report an Issue with ABC: TV Shows & Live Sports?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ABC Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ABC: TV Shows & Live Sports

1. Show and episode availability are subject to change. ** Live Sports and the ABC TV live stream are available with a participating TV provider in designated local markets.

2. Access 24/7 streaming channels, including the 20/20 Live channel & much more - all with no sign-in needed. Watch free!

3. Stream live TV** for your morning dose of GMA, nightly world news from ABC News, and live sporting events, like college college football and Monday Night Football.

4. WATCH FREE: Thousands of hours of your favorite shows streaming 24/7 in our Unlocked Channels - no sign-in needed.

5. Watch new episodes* of TV shows you can’t get enough of, like Grey’s Anatomy, Dancing With The Stars, Good Morning America, 20/20, The Bachelor, Abbott Elementary, The Rookie & more.

6. Check out the endless excitement when it comes to sports, entertainment, and news, our app is your gateway to a diverse range of live TV experiences.

7. You may choose to control targeted advertising within our applications by using your mobile device settings (for example, by resetting your device’s advertising identifier and/or opting out of interest-based ads).

8. Enhance your viewing experience by creating a free account to save your favorites, continue watching where you left off, and sync your preferences across multiple devices!

9. Before you download the app, please consider that it includes advertising for some third parties, as well as advertising for The Walt Disney Family of Companies, and may include advertising targeted to your interests.

10. Live stream sports from anywhere for the ultimate playoff experience.

11. ACCESS: Link to your TV provider once, access everything (live, news, video on demand & more).

ABC Customer Insights

1. Alll the responses are just to go to the feedback response in the app to report it for more help, but NOTHING HAS BEEN REMEDIED, EVER! SAME ISSUES, DIFFERENT PERSON, DIFFERENT YEAR!!!! Here I am with the same problem, and I tried for this for first time... FIX THE PROBLEM, or REMOVE YOUR USELESS APP!Update: Not sure what changed but the app was able to open this morning after a very long time on the splash screen.

2. Mind numbing.Seems like the crashing during commercials and never able to actually watch a full show without freezing has been an issue for many years.

3. It takes more than double the time of the actual video to actually be able to watch the whole episode because of the glitchy ads that make it freeze.

4. I don't mind ads... but when playing ads make the app buggy, and prevent being able to watch episodes, its very annoying and wastes a lot of time.

5. Frequently you'll watch through all the commercials then the show comes back on for a fraction of a second then the ads start right back up.

6. An hour to watch a 23 min episode is ridiculous! If the app was working like it should, I'd say its great and very useful.

7. It takes no less than 3 tries to get the app working every time I try to watch something.

8. Making it impossible to watch an episode without having to close and restart the app multiple times.

9. Especially when trying to watch news early morning, the flashing gives me a headache.

10. For every 15 minutes of commercials you watch you get about 2 minutes of the program.

11. Also, my option was to choose 1 interactive commercial, yet, I still have to watch 6 or 7...and if I have to rewind because I want to research something, I have to watch them all again.

Steps to Troubleshoot & Fix ABC Issues

1. Fix ABC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ABC: Restarting the app will resolve most errors.
  2. Update the ABC App. Here is how:
    1. On Android goto PlayStore » Search for "ABC" » Open ABC: TV Shows & Live Sports » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABC » click "UPDATE".
  3. Clear ABC: TV Shows & Live Sports app cache: Clearing cached data will force your app to retrieve the latest data directly from ABC servers.
    1. On Android, goto Settings » Apps » Select "ABC: TV Shows & Live Sports" » click Storage » click "Clear Cache".
  4. Check ABC app permissions. If any of these permissions required to use your device's features are disenabled, ABC might not work.
  5. Uninstall and reinstall ABC. If nothing else has worked, completely uninstall ABC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ABC not working


2. Fix ABC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ABC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ABC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ABC may not be able to connect to the Internet when running in the background.

Reported Issues