Published by Fox Broadcasting Company

contact FOX NOW: Watch TV & Sports Chat with our AI-based FOX NOW Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FOX NOW?



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Why chat with our AI FOX NOW Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of FOX NOW.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It kicks me off because it says im streaming on too many devices when I'm ONLY using my phone and after the stupid 4 30 second ads, I get to watch 10 seconds of my show before it kicks me off again and when I click on my show to continue watching, it restarts the whole show and it's a never ending cycle.

2. The app in general is slow and clunky, and the search functionality is sort of broken but it plays videos and Chromecast integration worked very well.Horrible experience! Trying to watch a live stream and it's like it's buffering every 12 seconds.

3. Other than that, the app is great.This app sucks big time! Trying to watch one rerun of Next Level Chef, and it is constantly freezing.

4. I'll be watching a football game and all the sudden everything will stop and ill be told I don't have access to watch this channel, so I'll close the app, restart it, and it'll let me watch.

5. Watch 8 ads, segment starts talking about the Cowboys (like almost always) so fast forward to next segment, gotta watch 8 more ads before I know what the segment is about.

6. Login with Fox profile credentials, then added TV Provider causes a bogus message: "Too Many Streams; You have reached the maximum number of video streams....". This is nonsense because no one else is using TV or app.

7. Even if you fast forward to the next segment you have to watch like 8 ads every time.

8. I then backed out and restarted the app, it said continue where I left off so I clicked it(which it states as a perk).

9. When you try to "Continue Watching," it starts over from the beginning more often than not.

10. This app is horrible and needs to be fixedMy main problem is the that the app doesn't run smoothly.

11. Broadcasting to a TV always freezes and won't let you watch anything you want to.

Steps to Troubleshoot & Fix FOX NOW Issues

1. Fix FOX NOW Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FOX NOW: Restarting the app will resolve most errors.
  2. Update the FOX NOW App. Here is how:
    1. On Android goto PlayStore » Search for "FOX NOW" » Open FOX NOW: Watch TV & Sports » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOX NOW » click "UPDATE".
  3. Clear FOX NOW: Watch TV & Sports app cache: Clearing cached data will force your app to retrieve the latest data directly from FOX NOW servers.
    1. On Android, goto Settings » Apps » Select "FOX NOW: Watch TV & Sports" » click Storage » click "Clear Cache".
  4. Check FOX NOW app permissions. If any of these permissions required to use your device's features are disenabled, FOX NOW might not work.
  5. Uninstall and reinstall FOX NOW. If nothing else has worked, completely uninstall FOX NOW then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FOX NOW not working


2. Fix FOX NOW Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FOX NOW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FOX NOW not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FOX NOW may not be able to connect to the Internet when running in the background.

Reported Issues

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