Published by Dallas/Fort Worth International Airport on Oct 25, 2024

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Why should I report an Issue with DFW Airport?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dallas/Fort Worth International Airport to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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DFW Airport Customer Insights

1. Airport is a little less intimidating.Prepaid parking process is easy to use and saves money and time!Section for restaurants does not work.

2. Track flight gate changes, get alerts & get as close to luggage as possible with use of map.Easy to use and accurate about parking.

3. Terminal maps are terrible.I love being able to book my airport parking via the app.

4. It's timely and a blessing for those who are picking up someone.Great for checking security wait times and prebooking parking.

5. So easy 😌Great app for parking and security lane timing.

6. Chicago specificallyAs a first time user of the app, I appreciate the notifications for flight updates.

7. Minus one star since the restaurant listing always seems to be off.It's part of my airport transfer business.

8. Express Parking they are there when you parkVery helpful app.

9. Very helpful with travel DFW airport.

10. I use the wait times for TSA every time.

11. I can get in and out in no less than 10 minutes each time.

Steps to Troubleshoot & Fix DFW Airport Issues

1. Fix DFW Airport Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DFW Airport: Restarting the app will resolve most errors.
  2. Update the DFW Airport App. Here is how:
    1. On Android goto PlayStore » Search for "DFW Airport" » Open DFW Airport » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DFW Airport » click "UPDATE".
  3. Clear DFW Airport app cache: Clearing cached data will force your app to retrieve the latest data directly from DFW Airport servers.
    1. On Android, goto Settings » Apps » Select "DFW Airport" » click Storage » click "Clear Cache".
  4. Check DFW Airport app permissions. If any of these permissions required to use your device's features are disenabled, DFW Airport might not work.
  5. Uninstall and reinstall DFW Airport. If nothing else has worked, completely uninstall DFW Airport then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DFW Airport not working


2. Fix DFW Airport Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DFW Airport be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DFW Airport not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DFW Airport may not be able to connect to the Internet when running in the background.

Reported Issues