Contact The Hacker News Customer Service

Why should I report an Issue with The Hacker News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Devopshive to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once you have loaded the content when connect to a internet connection you can read those currently loaded articals offline.Very good HN app.

2. Suggestion: A widget with scrolling option would be awsome.please add ability to save stories offline(comnents only).

3. Great app glad to see them now developing an app 5 star.

4. It would totally be great.Using the app itself is a beautiful experience.

5. I tried all other apps.

6. Could you consider support for open hacker news links by default?Very good Hacker news client with a nice clean UI.

1. Fix The Hacker News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Hacker News: Restarting the app will resolve most errors.
2. Update the The Hacker News App. Here is how:
   1. On Android goto PlayStore » Search for "The Hacker News" » Open The Hacker News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Hacker News » click "UPDATE".
3. Clear The Hacker News app cache: Clearing cached data will force your app to retrieve the latest data directly from The Hacker News servers.
   1. On Android, goto Settings » Apps » Select "The Hacker News" » click Storage » click "Clear Cache".
4. Check The Hacker News app permissions. If any of these permissions required to use your device's features are disenabled, The Hacker News might not work.
5. Uninstall and reinstall The Hacker News. If nothing else has worked, completely uninstall The Hacker News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Hacker News not working

2. Fix The Hacker News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Hacker News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Hacker News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Hacker News may not be able to connect to the Internet when running in the background.