Published by Delta Air Lines, Inc. on Oct 28, 2024

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Why should I report an Issue with Fly Delta?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Delta Air Lines, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fly Delta

1. Welcome to Fly Delta, Delta’s award-winning Android app that makes travel easier than ever before. • Need Help?

2. When downloading the Fly Delta app, you agree that your personal data will be processed in accordance with Delta’s Privacy Policy which can be accessed via the link below or on our website at delta. com.

Fly Delta Customer Insights

1. I hope the Delta IT team reads this and comes up with a fix as this issue is negatively affecting my family's calendar because it's not updating my travel itinerary information anymore.Fails with the most important function at the most critical time.

2. Flights with multiple segments are impossible to find because the first flight is all you ever see.Unreliable when you need it most, like during boarding.

3. Basically using my phone browser to get my digital boarding pass and other flight details.I wouldn't give it any stars if that were an option.

4. GET THIS FIXED!! We pay way too much money for these flights to not even have the app work correctly for us.Slow, and doesn't work when you really need it -like boarding time.

5. I don't want boarding passes in full screen brightness every time! The new UI is not intuitive.

6. Way too dependent on network connection - needs serious rework on caching! It should NEVER clear data it already has without first verifying that new data has been successfully retrieved.

7. I have started saving screen shots now but I shouldn't have to do so.Recent upgrade major fail... The My Trips page used to be simple and intuitive.

8. When you arrive for a layover/connection, you get a potentially helpful notification, but don't tap it to see the whole message! It opens the app, which shows nothing useful!The app works great for me, but I too have experienced some bugs.

9. I just wanted to mention that the most recent crashing issue was not due to the app, but because it was getting bad information from the Delta servers.

10. If you are experiencing ongoing issues, connect with the Delta Help line, as it may be an easy fix.Garbage - overall reliability sucks.

11. It automatically shows you your flight on the home screen on the day of but if it didn't take 3 or 4 clicks to get to your bookings (trips) then it wouldn't really matter.

Steps to Troubleshoot & Fix Fly Delta Issues

1. Fix Fly Delta Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fly Delta: Restarting the app will resolve most errors.
  2. Update the Fly Delta App. Here is how:
    1. On Android goto PlayStore » Search for "Fly Delta" » Open Fly Delta » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fly Delta » click "UPDATE".
  3. Clear Fly Delta app cache: Clearing cached data will force your app to retrieve the latest data directly from Fly Delta servers.
    1. On Android, goto Settings » Apps » Select "Fly Delta" » click Storage » click "Clear Cache".
  4. Check Fly Delta app permissions. If any of these permissions required to use your device's features are disenabled, Fly Delta might not work.
  5. Uninstall and reinstall Fly Delta. If nothing else has worked, completely uninstall Fly Delta then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fly Delta not working


2. Fix Fly Delta Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fly Delta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fly Delta not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fly Delta may not be able to connect to the Internet when running in the background.

Reported Issues