Published by DeerChinese

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Why should I report an Issue with Lingomate - Language Exchange?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lingomate Customer Insights

1. You/I or we have no difference as a person.it’s okay in the start but after I had my first withdrawal, this app just had a lot of bugs, my points dicreases just now and my hard work went for nothing because of this bug, kindly fix your app and give me back my points to my account.The problem of this app is the Loading..when you were doing the daily learning it freeze everytime you get the right answer.and worst it shut down your phone.... And also when you accidentally log it out the withdrawal button dissapear.thy say you did something or appropriate action like many accounts or scamming the app but the truth is not ... Please bring the withdrawal button.you know you help many people and you earn more than we earn..Hi my account doesn't have yet widrawal button it says when i first feedbacks there's abnormal issue found in my account and that's only temporarily so i wait and these past...

2. To gain another point, I need to have 3-4 correct answer just for 1 points 🀦 β™€οΈπŸ€¦ β™€οΈπŸ€¦ ♀️ I'm disappointed now.I will change my rate if my withdrawal button will appear again its 2months and 9 days already the withdrawal not showing anymore you said in your last reply 8n February 3 its temporarily because blah-blah but 2months already that's too much this is my one only account because iupdate only withdrawal button gone for good i did all the ways bring back my withdrawal nothing happens please bring back my withdrawal button again i will change my rate into 5stars again please reconsider my request.Verry good app and legit paying just widraw yesterday from my account.

3. I like the app I learned a lot but still the real problem is the withdrawal I've waited minutes for the withdrawal,it keeps on loading yet it didn't get approved I have taken screen shot and record thatt I withdraw on exact time, .

4. Now I try again to withdraw still the problem are the same I am waiting 15 minutes but it is still loading .

5. I will change my review if you given me a true a satisfying result.It should have features were we can upload our videos on the wall.

6. So far this app is good.For those who like different languages, this should be an experience that proves that you can use different languages to match the words you want.

7. πŸ˜’I don't know if it's just me..but suddenly I can't reach 100 points anymore in lingomate when it comes to study,, even all my answers are correct, it's not counted.

8. They say they dealt with the problem before according to my idea, but that is not true.

9. Dont widraw exact time much better 30 to 40 minutes before reset the quotas.

10. So what are you waiting for, come and try to meet different languages.

11. And it should be that the uploaded image should the quality would not be change.

Steps to Troubleshoot & Fix Lingomate Issues

1. Fix Lingomate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lingomate: Restarting the app will resolve most errors.
  2. Update the Lingomate App. Here is how:
    1. On Android goto PlayStore » Search for "Lingomate" » Open Lingomate - Language Exchange » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lingomate » click "UPDATE".
  3. Clear Lingomate - Language Exchange app cache: Clearing cached data will force your app to retrieve the latest data directly from Lingomate servers.
    1. On Android, goto Settings » Apps » Select "Lingomate - Language Exchange" » click Storage » click "Clear Cache".
  4. Check Lingomate app permissions. If any of these permissions required to use your device's features are disenabled, Lingomate might not work.
  5. Uninstall and reinstall Lingomate. If nothing else has worked, completely uninstall Lingomate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lingomate not working


2. Fix Lingomate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lingomate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lingomate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lingomate may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to delete my lingomate account please.My id is andrap1990

    β€” by Andra Popa 11 months ago

  • I HAVE A CONCERN ABOUT A UNAUTHORIZED TRANSACTION WITH YOUR APP/WEBSITE I DONT KNOW WHAT HAPPENED I LOST MY MONEY IN MY FUNDS

    β€” by HECTOR BENUSA 11 months ago

  • My account in lingomate
    Temporary block
    I didn't know why..i just taking live stream
    Please i need my account
    I hope u can help m

    β€” by Jhonna 1 year ago

  • Good day. My account is temporarily blocked. What am I going to do?

    β€” by Karah Danuco 1 year ago

  • Hello Mr or Ms lingomate why my account was temporarily blocked

    β€” by Kai 07 1 year ago

  • Hello Mr or Ms lingomate am so sorry if I violate your regulations I like your app very much I apologize for what I have done wrong so please give back my account I promised I'll be good account name kai07

    β€” by Kai 07 1 year ago

  • Hi why my account temporarily blocked i can't open my account, please help me

    β€” by Rebelyn 1 year ago

  • no

    β€” by waseem 1 year ago

  • May account was temporarily block

    β€” by Jerick Lloyd Echalar 1 year ago

  • Please give me a tips how to withdraw fast.

    β€” by Edmon Tulalian 1 year ago

  • May I know the reason why my account has been temporarily blocked? Please. Thank you.

    β€” by myla mae 2 years ago

  • I already reached the 2500 points worth $5 but I can't withraw because the qoutas has run out . Pls help mo to cash out pls

    β€” by Joan Mari Tabalan 2 years ago

  • My account is blocked, I don't know why. Please do fix it. Thank you

    β€” by Remy De Jumo 2 years ago

  • Dear Lingomate,
    Please forgive me if i have any violation regarding to comments, i know i dont use bad words or nude words, if i have, please pardon me next time i will be careful in my words.
    Paul20
    09469786001

    β€” by JOHN PAUL RAMIREZ 2 years ago

  • Dear Lingomate,
    Please help me to my account Paul20 (09469786001)
    I cant send any message to anyone (Live stream, chat)
    And my chat list is always loading.
    Please fix my account
    Also the withdrawal is so hard to withdraw

    β€” by JOHN PAUL RAMIREZ 2 years ago

  • How can I open again my account.it was temporary blocked

    β€” by Gina 2 years ago

  • How can i change my mobile number? i can't receive any code in gcash

    β€” by Sarah Jane Lopez 2 years ago

  • Blinock po kase nila itong Account ko na ito

    β€” by NettyLang 2 years ago

  • Good Day Maam/Sir
    Please unlock my account in LingoMate I promise I will not do any violation in your App. I really like your app because everyday i can learn new chinese Language and I can enhance my chinese speaking, I want to go to China. ThankYou Lingomate.
    Here's my Id Name
    Paul20
    My phone Number
    09469786001

    β€” by JOHN PAUL RAMIREZ 2 years ago

  • My account was blocked please back it huhu

    β€” by Jelord 2 years ago

  • Why my account is temporary blocked? My username Cheng je. I didn't do anything wrong

    β€” by Jelord 2 years ago

  • Maam/Sir
    Please Help me i cannot log in to my phone everytime i log in it always say "ADD OTHER DEVICE" my phone is Oppo F1s
    HERE's My ACCount

    Phone : 09469786001
    Username : Paul20

    β€” by JOHN PAUL RAMIREZ 2 years ago

  • Maam/Sir
    Please Help me back my Account in LingoMate, i dont know why it is Blocked i know i have no Violation, please help me
    My Account
    Phone : 09469786001
    Username : Paul20

    β€” by JOHN PAUL RAMIREZ 2 years ago

  • Why my withdrawal was rejected? I have one account only in my cellphone? That's 5 dollars that are wasted

    β€” by Nel Aron Labao 2 years ago

  • Dear lingomate, can I have my account restoration please? Hope you can help me. Thank you!

    β€” by Marz Bedz 2 years ago

  • Hi! Good evening, ma'am/sir. Can I ask for an account restoration? Thank you so much!.

    β€” by Meryl Aquino 2 years ago

  • Hi! Good evening, ma'am/sir. Can I ask for an account restoration? Thank you so much!

    β€” by Meryl Aquino 2 years ago

  • Can't I create another account using my device? or is there no other way to get my account back? because I don't remember doing anything bad hehe. btw, thank you

    β€” by Meryl Aquino 2 years ago

  • Hi! I can't open my lingomate account. My account email is merylaquino78@redacted. It suddenly log outs and then when I log in, it says, add another device. Plss' hellppp

    β€” by Meryl Aquino 2 years ago

  • Why my account in lingomate are blocked. Pls help.. Thanks

    β€” by Mafel De Pablo 2 years ago

  • I don't have issue on app. I just want to cancel my redemption of amazon voucher because I accidentally clicked it. I hope you can help me. Thank you so much.

    β€” by Princess Manongdo 2 years ago

  • I don't have issue on app. I just want to cancel my redemption of amazon voucher because I accidentally clicked it. I hope you can help me. Thank you so much.

    β€” by rosemarie peΓ±aloza 2 years ago

  • I accidentally click amazon on withdrawal. I don't have account on Amazon, but still you approved the withdrawal? How come they still approved without confirming if there's account on Amazon using my email on PayPal. I'm so disappointed. Withdrawing in Paypal now is really hard. And with that accidentally click Amazon for withdraw. Really can't imagine how they approved it and give reward even though I don't have account on Amazon.

    β€” by Angel G. Tiamzon 2 years ago

  • Hi lingomate please i need some help i want to change my number and paypal account in my lingomate account because my old number i don't receive any code on it so please let set my new number with my new paypal hope u fix it
    My lingomate account gmail is
    Gogobtsexo@redacted

    β€” by Gogo 2 years ago

  • The withdrawal option is gone.

    β€” by Melanie Segui Bengan 2 years ago