Published by STEP4HAIR

Report an issue with Step4Hair.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Step4Hair?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of STEP4HAIR to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Step4Hair Customer Insights

Steps to Troubleshoot & Fix Step4Hair Issues

1. Fix Step4Hair Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Step4Hair: Restarting the app will resolve most errors.
  2. Update the Step4Hair App. Here is how:
    1. On Android goto PlayStore » Search for "Step4Hair" » Open Step4Hair » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Step4Hair » click "UPDATE".
  3. Clear Step4Hair app cache: Clearing cached data will force your app to retrieve the latest data directly from Step4Hair servers.
    1. On Android, goto Settings » Apps » Select "Step4Hair" » click Storage » click "Clear Cache".
  4. Check Step4Hair app permissions. If any of these permissions required to use your device's features are disenabled, Step4Hair might not work.
  5. Uninstall and reinstall Step4Hair. If nothing else has worked, completely uninstall Step4Hair then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Step4Hair not working


2. Fix Step4Hair Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Step4Hair be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Step4Hair not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Step4Hair may not be able to connect to the Internet when running in the background.

Reported Issues