Contact Superbuy Shopping Customer Service

Why should I report an Issue with Superbuy Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Superbuy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Superbuy offers a one-stop shopping solution for global users to shop at Taobao, Tmall, JD,1688 and other popular platforms from the Greater China region.

2. Thanks to Superbuy you can order products from multiple e-commerce platforms which will be shipped to and stored at Superbuy’s warehouse.

3. Superbuy was established in 2012 by Mr Haixing Gong, one of the co-founders of Tencent Holding Ltd (0700.

4. Once you would like to send them overseas, simply group them into a bundled shipment.

5. HK), who is also the first Honorary Advisor.

6. Various payment methods are available – PayPal, Alipay, International Credit Card, etc.

1. Otherwise a great agent for copping your 1:1 goods and a dose of hydroxyfufu.Excellent....! This company's customer service is excellent, your buyer's are excellent, logistics is excellent, the photographer is excellent, and the people who inspect your items to make sure everything is 100% without issues is excellent.Awful. Open app.

2. Now I only wonder did someone at Superbuy opened and played my figure and accidentally broke it? It's so hard to trust again.I'm having a terrible experience with this company.

3. I had to fight with them for months and had to turn multiple times to PayPal to get a full refund for wrong products and products, which I haven't received.

4. Otherwise a great tool to start a search you'll end on a computer or to keep track of product availability and pricing for wholesale.

5. It's common sense to keep collectable items like figures in its unopened state along with the box to keep its value, but they did not.

6. My one complaint is so far I've not received a single ordered sample so I do not use the app the way I'd like to.Great service, up to the point when something isn't working.

7. Won't let me log in despite having so many correct and working verification codes, as well as being able to connect my account through WeChat.

8. But for the latest time, maybe it's because the figure and goods didn't seem valuable, the figure was actually broken 💔 and came without the box.

9. I just want to get my package delivered doesn't matter how much it cost, I think its better to forget about so it's cheaper to me.

10. They promise our orders will be scanned into system at the warehouse within 24 hours, and if you pay priority, it will be stocked in within 3 hours.

11. It has been almost 48 hours my order is just sitting in the warehouse not getting scanned or anything.

1. Fix Superbuy Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Superbuy Shopping: Restarting the app will resolve most errors.
2. Update the Superbuy Shopping App. Here is how:
   1. On Android goto PlayStore » Search for "Superbuy Shopping" » Open Superbuy Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Superbuy Shopping » click "UPDATE".
3. Clear Superbuy Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Superbuy Shopping servers.
   1. On Android, goto Settings » Apps » Select "Superbuy Shopping" » click Storage » click "Clear Cache".
4. Check Superbuy Shopping app permissions. If any of these permissions required to use your device's features are disenabled, Superbuy Shopping might not work.
5. Uninstall and reinstall Superbuy Shopping. If nothing else has worked, completely uninstall Superbuy Shopping then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Superbuy Shopping not working

2. Fix Superbuy Shopping Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Superbuy Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Superbuy Shopping not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Superbuy Shopping may not be able to connect to the Internet when running in the background.