Published by Danfoss A/S on Nov 26, 2024

Report an issue with Installer App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Installer App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Danfoss A/S to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Installer App image 1 contact Installer App image 2

About Installer App

1. Make project management easier by creating a list of your clients and jobs, saving contact and building information, calculating system properties, and presetting for radiator and underfloor heating.

2. For projects big and small, our comprehensive toolbox equips you with the latest product information, installation guides and advanced features to streamline your work, making your daily tasks easier.

3. Select floor heating pipe type and dimensions, define heat loss, and divide rooms into circuits.

4. Set proper values based on valve, sensor, and radiator type, or alternatively by room size and heat loss.

5. Modify burner components and find spare parts in a matter of seconds, while keeping an overview of product updates and alternatives.

6. Our innovative products and solutions enable a decarbonized, digital, and more sustainable tomorrow, and our technology supports a cost-efficient transition to renewable energy sources.

7. Search and access comprehensive product information, documentation, and details.

8. Determine accurate system heat output with precise flow calculations.

9. Tailor settings to valve type, handle position, and measured pressure.

10. Specify circuit lengths and calculate presetting for your floor heating manifolds.

11. Simplify project management with customizable databases to track your work and pick up where you left off, anytime you need.

Installer App Customer Insights

1. This app is branded items with no information that what does various letters or number means..?RAS-B2 Looking for valve RAS-B2 in 🔎 And there isn't any information on it even it's Danfoss products I will rate 4 knowing you will improveGreat app i do really like itThis is a good appAmazing thanksuseful appAwesome.

2. Check out their other apps and utube videos on topics for hvac service and repairsHorrendous app, stick to manufacturing components, that's what you're good at.Really impressed how fast they resolved an issue I had with the app earlierUseless app.

3. Once again Danfoss has created a great app that is designed for simple use.

Steps to Troubleshoot & Fix Installer App Issues

1. Fix Installer App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Installer App: Restarting the app will resolve most errors.
  2. Update the Installer App App. Here is how:
    1. On Android goto PlayStore » Search for "Installer App" » Open Installer App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Installer App » click "UPDATE".
  3. Clear Installer App app cache: Clearing cached data will force your app to retrieve the latest data directly from Installer App servers.
    1. On Android, goto Settings » Apps » Select "Installer App" » click Storage » click "Clear Cache".
  4. Check Installer App app permissions. If any of these permissions required to use your device's features are disenabled, Installer App might not work.
  5. Uninstall and reinstall Installer App. If nothing else has worked, completely uninstall Installer App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Installer App not working


2. Fix Installer App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Installer App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Installer App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Installer App may not be able to connect to the Internet when running in the background.

Reported Issues