Contact Mercedes-Benz PartScan Customer Service

Why should I report an Issue with Mercedes-Benz PartScan?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mercedes-Benz USA, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The intuitive operation makes it easy for you to scan and transfer the vehicle identification number (VIN) as well as the serial number of the old and new component. • Only service representatives and partners of Daimler AG can use this App.

2. The "Mercedes-Benz PartScan" App provides you, as a service representative, with a fast and reliable solution for documenting vehicle components.

3. Successful authentication is required during the login step. • In version 1. 3, function is restricted to defined vehicle components.

1. Used to be a decent company to work for!!!!!star wiring is inacurate and uselessI do these in .8, you guys complaining are either in need of a new career path or whinebagsI can't log in heellllpppppJust another way to get technicians to do Mercedes Benz's job for next to nothing while demanding priceless quality in return.

2. Almost like MB forgot how to make cars😀 all of us benz techs get the "stick it" and "booger chickens"Works well easy recall to do as well1.4? Really? That's a slap in the face to every Mercedes tech on the planet.fast and efficientWhat a damn joke.

3. The 1.4 hours this airbag recall pays should be a criminal offense!!! Shame on you, MB.

4. Camera is flipped on thegoogle pixel 3 xl have to move the opposite of where you want to go.

5. making the app almost impossible to useBest or nothing.....explains all these f#%king recalls.

1. Fix Mercedes-Benz PartScan Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mercedes-Benz PartScan: Restarting the app will resolve most errors.
2. Update the Mercedes-Benz PartScan App. Here is how:
   1. On Android goto PlayStore » Search for "Mercedes-Benz PartScan" » Open Mercedes-Benz PartScan » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mercedes-Benz PartScan » click "UPDATE".
3. Clear Mercedes-Benz PartScan app cache: Clearing cached data will force your app to retrieve the latest data directly from Mercedes-Benz PartScan servers.
   1. On Android, goto Settings » Apps » Select "Mercedes-Benz PartScan" » click Storage » click "Clear Cache".
4. Check Mercedes-Benz PartScan app permissions. If any of these permissions required to use your device's features are disenabled, Mercedes-Benz PartScan might not work.
5. Uninstall and reinstall Mercedes-Benz PartScan. If nothing else has worked, completely uninstall Mercedes-Benz PartScan then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mercedes-Benz PartScan not working

2. Fix Mercedes-Benz PartScan Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mercedes-Benz PartScan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mercedes-Benz PartScan not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mercedes-Benz PartScan may not be able to connect to the Internet when running in the background.